Open Today Sales: 9 AM-6 PMOpen Today Service: 7 AM-6 PM
Have you been searching for a Toyota dealer near you? If so, welcome to Ira Toyota of Manchester! We offer a slew of Toyota vehicles that you can take home or along on every adventure your heart desires. Our team strives to provide top-notch service to new and returning customers so they can be confident in their new car decision.
Before your next out-of-town excursion, stop by our Toyota dealer to find the Toyota that’s perfect for you.
Do you need a spacious SUV to carry all your hiking, fishing, and camping gear? What about a sporty and savvy sedan for those afternoon errands? How about a generous minivan to accommodate all your bundles of joy? At our Toyota dealer, we have a vehicle ready to conquer the way your life moves.
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We offer many Toyota models, including such popular choices as the:
Alongside our usual inventory of pre-owned vehicles, we are proud to offer Toyota Certified Pre-Owned. These vehicles are as close to new as you can get without them rolling off the factory conveyor belt yesterday.
They must meet a rigorous set of standards to even be considered for certification. They must be six model years or younger, with fewer than 85,000 miles, and pass a 160-point inspection performed by a Toyota-certified technician. We even pore over a CARFAX® history report to make sure it has a clean history.
Impeccable quality assurance isn’t the only reason to purchase a CPO vehicle. There’s a list of other benefits as well:
Our inventory is always changing and updating, so make sure you’re checking back frequently. Find a model you like? Ask one of our team members to take you on a test drive!
Once you uncover your favorite Toyota model at our dealership, your next step is to talk with one of our financial experts. They’ll go over all the necessary information with you so you can leave the lot feeling confident. They can also walk you through the benefits of leasing and buying your next vehicle.
Whether you’re an adventurer always ready for your next move or a busy parent, we want every experience with our Toyota dealer to be bright. To accommodate drivers with occupied lifestyles, you can buy your next Toyota 100 percent online without visiting our dealership through our AcceleRide® program.
This at-home buying process is easy to do and can be boiled down to six quick and easy steps:
Once you leave our dealership, we want your Toyota vehicle to withstand the test of time. In order to do that, it’s important to bring in your Toyota for routine maintenance and other services it may need along the way. Our trained technicians are amply prepared to take care of your Toyota as if it were their own.
The best way to extend the life of your vehicle is by meeting your regular maintenance milestones—oil changes every 10,000 miles, brake inspections every 30,000 miles, etc. We are fully equipped to handle all your basic maintenance needs, such as:
While we work on making sure your car is in tip-top health, take a break and relax with our amenities. We have HDTVs and complimentary Wi-Fi, so you can stay up to date and in contact with what’s going on in the world and at work. Maybe you’re here on your break, if so, have a cup of coffee and relax—it won’t be very long! Easily schedule your next service appointment online.
Parts AplentyIs your Toyota Corolla making a weird sound? Maybe you need a new part! Our parts center is here to help. We only use Toyota Original Equipment Manufacture parts, so they’re guaranteed to fit into your favorite Toyota road companion like a glove.
You can use our convenient online order form to order parts straight to our service center and we can install them for you. Or, if you’re more of the do-it-yourself type, you can pick it up from us and fit it in the comfort of your own garage.
If life has thrown you a curveball and you find yourself in a collision, we have a collision center ready to jump in and help make a potentially stressful time as easy as we can. Our team will get your car towed from the collision site to our garage and even outfit you with a rental, so we can help you keep your life moving even if your car is stalled.
Getting into a collision is never easy, but we’re here to help you through it. We’ll want to help you as much as we can, so instead of thinking about your car, you can think about yourself and doing what you need to feel better. Remember, even in this time, you are the most important thing, not the dings and bumps in your road companion.
Ready to find your next automotive companion to take along life’s every move? Stop by Ira Toyota of Manchester, our Toyota dealer near you, today to schedule a test drive of the vehicle that suits you best.
Brought my 2018 Rav4 for oil change tire rotation and safety inspection. The tire rotation was not done but I was charged for it.
I bought a used 3023 Toyota Tundra. I had made an appointment and they had the truck ready and waiting for me. The Salesman, Phillip, was great to work with. We agreed on a price with no haggling.
John was great and the technicians did great work. I feel confident in my vehicle.
⭐️⭐️⭐️⭐️⭐️ Chris was amazing to work with when I purchased my Tacoma! He made the entire experience smooth and enjoyable. The whole team, from sales to financing, was friendly, professional, and helpful every step of the way. Thank you, Chris and everyone involved, for taking such great care of me. I love my Tacoma and highly recommend this team! 🚘🙌
I’ve always been happy with the service I’ve gotten at the dealership they’ve been courteous and done things in a timely matter
Ira has always been efficient and thorough with the service of my truck. They are more prompt than most other service providers.
Great service - really nice people. Care about customers and getting them taken care of and dealt with in a Finely fashion.
Service department was great including my service advisor John Oliver. Taking good care of my older Toyota. Thank you.
Service advisor JMac was very through and knowledge. Service are was clean and orderly. After service my truck was inside so I didn’t have to get wet looking for it
Even thought we had bought our Highlander from another dealership, albeit another GROUP 1 outlet, we were welcomed like regular customers. Jaydan had us checked in, in no time flat! Before the evening had set in we received visual recommendations with ability to approve (or not) the work to be completed. With a few hours service was completed a and vehicle ready to be collected!
I was helped by Toyota dealership employee Jermaine Lopez. He went way above and beyond to assist me with my vehicle. He made sure my vehicle was repaired and even helped me get a new replacement key for my vehicle. All repairs were completed same day. He has the utmost honesty & integrity. The best customer service I have ever received from a dealership and possibly the best I’ve ever received anywhere.
Prompt and courteous. Associate was very helpful and made the experience very easy. Highly recommend.
Very friendly and helpful, everyone I came in contact with was respectful and answered all questions I had.
The customer service was amazing. Got me in and out in a reasonable time. Everything was great. Tha k you guys again.
Purchased 2019 Corolla for my newest driver . This was my 12th purchase from Ira Toyota of Manchester. As always it was a great experience. My Salesperson Jenelle was professional and made it a great experience. Finance manager Robert Paige was easy to work with and went over all the financial information with me , even explaining my different options for approval with several lenders 100% transparent. The management staff were great as well Ricky Despres the General Sales Manager came over to me to thank me for my purchase as well , made me feel appreciated!
The General manager John McCarthy even stopped by ... Read More Full review text opened.DealerRater - Oct 31, 2026
Purchased 2019 Corolla for my newest driver . This was my 12th purchase from Ira Toyota of Manchester. As always it was a great experience. My Salesperson Jenelle was professional and made it a great experience. Finance manager Robert Paige was easy to work with and went over all the financial information with me , even explaining my different options for approval with several lenders 100% transparent. The management staff were great as well Ricky Despres the General Sales Manager came over to me to thank me for my purchase as well , made me feel appreciated!
The General manager John McCarthy even stopped by Roberts office and thanked me for my purchase. A truly exceptional experience for myself at Ira Toyota of Manchester from everyone!
Were attentive to my needs and willing to work with us to get where we wanted to be.
I was extremely happy when I purchased my 2024 RAV Hybrid. My salesperson Keith was extremely pleasant and knowledgeable. Every visit to the Service Dept has been an easy and pleasant experience. Every employee has been friendly, courteous and very professional.
The service department coordination is extremely efficient and personable as exemplified by Shawn Scott. I always feel that my vehicle is as safe as possible each time I leave the dealership.
Customer service is not responsive. I had to email my service technician 6 times before getting an answer. All I was looking for was a timeline of a part that was ordered. The only time I heard from back was when the part came in over a month after it was supposed to. This has been a very poor experience that makes me want to get my services elsewhere.
The only complaint I have is that the dealer did NOT tell me about the "shop supplies" charge unti. AFTER the quoted price. He took it off but getting charged for something that was not approved is borderline bate and switch! I will be asking for how much "shop supplies" are before the service in the future.
10/24/26 visit have been coming up here from Massachusetts since about 1996. Always have a wonderful experience and that includes today as I had getting my car serviced here today. service provider Jaden Sandoval was wonderful, knowledgeable, polite,respectful and courteous. We are very thankful to have had the pleasure to work with him We give him A+++++++
Awesome! the car I wanted was extremely hard to find but they found it for me everything I wanted.
Accommodating, easy scheduling, constant contact on vehicle’s status and what to expect. Attentive customer service-I felt informed and valued
Very efficient operation with friendly service It is a pleasure to bring my car there for service
Always a good experience at IRA Toyota of Manchester and always leave there satisfied. Maybe on the expensive side but I'm getting genuine quality Toyota parts installed and or fixed by a trained Toyota mechanic and that's worth it IMO. They know exactly what to do and the correct way of doing it. In my 20 years of my serviced Tacoma, I've always been happy with their work.
Staff are very professional and courteous. Highly knowledgeable technicians and great recommendations for your vehicle. I had a great experience.
10/10 one of the best car customer service I’ve ever experienced so far. They keep you up to date what is needed to be done every step along the way, estimated time frame for completion, they take care of you as a customer, very friendly and positive attitude, very helpful, and they look after your car they make sure everything was the same when it arrived. One of the best customer service experience I had in years. I will continue to go back until I’m not a Toyota owner anymore and I’ve brought my hev Camry in April 2026 ... Read More Full review text opened.DealerRater - Oct 15, 2026
10/10 one of the best car customer service I’ve ever experienced so far. They keep you up to date what is needed to be done every step along the way, estimated time frame for completion, they take care of you as a customer, very friendly and positive attitude, very helpful, and they look after your car they make sure everything was the same when it arrived. One of the best customer service experience I had in years. I will continue to go back until I’m not a Toyota owner anymore and I’ve brought my hev Camry in April 2026 at this exact dealership. Also keep Bryan he’s very friendly, kind, and very knowledgeable.
A huge Thank you to Shantel Frost and a service advisor Danielle. Both are extremely compassionate and helpful to my issues and concerns. They helped me a great deal with my Truck, even though it's not a Toyota. I highly recommend you reach out to either of them for your needs!!!
Kristopher was very helpful and kind, however once we got into the finest room, the experience was less than enjoyable; the arrogance and attitude was off-putting. If it weren't for the experience with Kristopher, i would have ended the deal.
Had a appointment and still Took 2 hours for an oil change and tire rotation, and the never mentioned a cost for rotation and feel there and feel there is deception hiding price of rotation, I was quoted $79 for oil change and rotation came up with no cost amount when I made appointment on computer. On computer screen said two services scheduled and will cost $79. Took picture of appointment from computer screen show to service clerk and feel price was deceptive.
Mo was great to work with. He really went ablove anr beond to help me and my wife get a new rav4. Highly recommend him and Ira Toyota of Manchester
Great no pressure very friendly and helpful. Back for service and so easy to work with. Best dealership experience ive ever had.
It was a great experience I worked with Jermaine and he was very helpful, explained everything so I understood what was going on I would work with him again !!!! Doreen Sica
Mo was excellent to work with! He provided me with exceptional communication throughout the car buying process and made it effortless on my part, I just had to show up, sign and drive the car off the lot! Will never work with anyone else and will only be purchasing through this dealership in the future!
Super service. Great service managers. Very comfortable customer waiting area with snacks and drinks and tv
Always outstanding service. They take great care to assure i understand every aspect of repairs before touching the car.
Had appt for recall Arrived and was told there were no parts available? What gives?
I was assisted by Fran who was very helpful and easy to work with. He did not try to upsell me ANYTHING. I was looking to buy an XSE but due to limited supply I ended with an SE instead, which I’m actually more content with due to the lower financial liability. Fran was helpful in identifying a vehicle that matched my preferences after the XSE was not available in the short term. The back office support was as straightforward and respectful. Great dealership overall, and great deal.
Great salesman. Not pushy, explained everything to.me answered all my questions. Thank for the great experience of buying a vehicle.
IRA Toyota of Manchester was an amazing dealership. I had an amazing experience from the moment I walked into the door to the moment I picked up my new car. All of the staff were extremely friendly, warm and welcoming! Steven was incredibly helpful and educational through the whole process and made a potentially stressful situation smooth and easy. I also felt very valued, heard and important as a customer! Thank you Steven! I love my new car and I can’t wait for my future with IRA Toyota of Manchester!!
Very transparent and easy to talk to. No hidden fees or charges. Explain everything that was needed.
Salesmen was great, helped me with all my question and the team overall hit all my targets.
Great service no high pressure sales Mo was my salesman and he did a great job
Clean and comfortable waiting area. Pleasant and polite staff. The wait time seemed a little long but the job was very professional.
Ricky and Fran met with us right away and they were friendly, respectful, and professional.
Alex Santiago was awesome. He was very professional and super helpful through out the whole process.
Nice folks. Bring all my service work there (not just Toyotas). Been going there for a decade plus. I have recommended Ira Toyota (soon to change to group 1).
Bryan Barnard was great to work with. He provided clear and timely updates making made it a good experience.
I was waiting for about three hours for the entire service and got no update from my service advisor. I had to go out to find them after no response for over 15 minutes when they said my car done
I came into the dealership knowing exactly what I wanted from the website. The salesperson was excellent! Knowledgable about the car, was able to answer all my questions, was not trying to upsell, and even helped push up the value of my trade-in, which I was super appreciative. Everyone was so helpful and friendly and really cared about my business and saw me as a person and not a commission. That kind of experience really drives me to come back when I’m ready for something new and to recommend to friends!
Great job. Had my battery replaced. Checked afterwards and they coated connections with an anti-corrosive and terminal protection grease. Also added air in one of my tires that was low without me even asking. My Advisor, Jameson, was super helpful and knowledgeable .
Service here is incredible. Quick and easily booked via text. Waiting room has great snacks and an awesome coffee machine. Restrooms are clean. And I didn't even know when I bought my RAV 4 that I'd get the first five tune-ups for free!!!
A great experience overall. We bought our new truck here and the process was very smooth. They weren't pushy & no over the top sales pitches. Thank you!
Jaden was thorough and he explained what they would do. He was easy to work with
I was very pleased with the entire process from start to finish from to salesman, his manager and the financial advisor. They made a deal that was very fair! I left very pleased that day driving away in my Camaro!
I have completely lost confidence in Ira Toyota of Manchester after my most recent service experience.
I brought my 2021 Toyota RAV4 in for service and was initially told that the oil pan drain plug threads were cross threaded and stripped and that the oil pan needed to be replaced. This immediately concerned me because my oil changes have been performed through Toyota, including an oil change at this dealership only approximately two months ago.
When I questioned how the threads could be cross threaded when Toyota technicians have been servicing the vehicle, the explanation suddenly changed. After I pushed back ... Read More Full review text opened.DealerRater - Sep 9, 2026
I have completely lost confidence in Ira Toyota of Manchester after my most recent service experience.
I brought my 2021 Toyota RAV4 in for service and was initially told that the oil pan drain plug threads were cross threaded and stripped and that the oil pan needed to be replaced. This immediately concerned me because my oil changes have been performed through Toyota, including an oil change at this dealership only approximately two months ago.
When I questioned how the threads could be cross threaded when Toyota technicians have been servicing the vehicle, the explanation suddenly changed. After I pushed back and management became involved, I was then told the threads were simply worn down and that this was normal wear and tear.
That change in explanation is extremely troubling to me. If the threads were simply worn from normal use, why was I initially told they were cross threaded and stripped? And if they were already severely worn, why was nothing mentioned during my oil change here approximately two months ago? I came looking for a reasonable explanation and assistance, not a diagnosis that seemed to change after I questioned whether the dealership could bear responsibility.
Unfortunately, my interaction with management made the situation considerably worse. When I went in hoping to have a professional conversation about my concerns, the manager began by asking whether I was going to watch the Patriots game. When I tried to discuss the actual issue and challenged the explanation I was receiving, I felt dismissed rather than heard. I was essentially told that I was wrong, that he knew what he was talking about, not to tell him what to say or do, and most disappointing of all, that the dealership would make money with or without my business.
Regardless of who ultimately bears responsibility for the oil pan threads, that is an unacceptable way to speak to a customer who is simply asking legitimate questions about a potentially expensive repair.
I was not asking anyone to blindly accept responsibility. I was asking them to explain why the original diagnosis was cross threading and stripped threads, why that explanation subsequently became normal wear and tear, and why this supposedly significant wear was not identified when the dealership serviced the same drain plug approximately two months earlier.
I chose Toyota dealership service because I believed it offered a higher level of expertise, accountability, and confidence in the work being performed. After this experience, I no longer have that confidence.
I sincerely hope the owner or general manager of Ira Toyota of Manchester contacts me directly and reviews both the technician's original findings and my vehicle's service history. I would genuinely like an explanation of what happened and an opportunity for someone at this dealership to restore the trust that was lost today.
I purchased a sick 2026 Toyota Highlander Limited and the whole process was 5 stars!!!
Pleasure to work with Jameson. He is very kind and personable and has a sense of humor
Easily scheduled service on line. Arrived early and the service writer, Jameson, was prompt, courteous and delivered as promised.
Alex Santiago is awesome to work with pleasantly treated me with respect. Service time was less than I expected.
Easy to work with easy to communicate with nice clean show room parts department is great
The representative Alex was very courteous and helpful the waiting room was stocked and comfortable
Jason Mac is a great greeter when I first arrived. He helped me with setting my iPhone to the car. Thank you Jason! My car ran smoothly and has always had good service at Ira Toyota!!! I have been with you for many many years and been happy every time! Thank you
IRA Toyota has been fantastic. Sales, Support and especially Service. I appreciate the communication they provide particularly during the service process. The technician's videos and the Rep's professionalism are top-notch!
Service was fast and J-Mac was very insightful. I also visited the parts department to ask ad bout the best tires for my needs and was led to a very good option and they ere far from the most expensive set. Thank you Ira Toyota!
Excellent services by Ira of Toyota! I am completely satisfied for services and price of materials plus labor! Thank you very much!
They take the time to go over everything with you when the job is in transit if work is needed, and they are very courteous, I would highly recommend them
My service advisor, Alex, was very professional and friendly. He answered all my questions about the repairs promptly. The service was quick and efficient, and my car was done on time. Reliable and trustworthy dealership.
Jermaine, our service associate, is what made our experience great. In addition to the routine maintenance and oil change our car needed, several other services were noted—some were necessary, while some could wait. Jermaine took the time to look at and thoroughly explain each potential repair with us, so we were well informed and able to make the best choices. He also found details in our extended warranty verifying that an unexpected, expensive repair would be covered for us. That was hugely helpful, and we will be sure to request Jermaine’s help when we bring our car back ... Read More Full review text opened.DealerRater - Aug 16, 2026
Jermaine, our service associate, is what made our experience great. In addition to the routine maintenance and oil change our car needed, several other services were noted—some were necessary, while some could wait. Jermaine took the time to look at and thoroughly explain each potential repair with us, so we were well informed and able to make the best choices. He also found details in our extended warranty verifying that an unexpected, expensive repair would be covered for us. That was hugely helpful, and we will be sure to request Jermaine’s help when we bring our car back soon for that repair.
I recently bought a car there. Their representative Mo Durakovic was very knowledgeable and professional. I didn’t plan to buy a car that day. But Mo was very patient with me and helped me to find a right vehicle for me.
So easy to work with Great staff Very friendly and helpful Seamless process! Definitely recommend
Franny was not pushy, he was incredibly kind when we came and weren't able to purchase the car. He reached out later with ideas and options. He's a great guy, and we hope to work with him in the future!
Sales and finance great to work with! Service excellent to work with! Service Manager the greatest along with his staff!! I always feel like a part of the family when I am their!!
Had a great experience buying my used 2019 Tundra. My salesman (Steve Sullivan) had both vehicles I wanted to look at ready and answered all my questions. Negotiations were straight forward and sales closing was easy. Also want to give Pete P. (Finance manager) a huge thank you. He helped me solve a snag with Massachusetts RMV paperwork the day after the sale in just a few minutes and I was able to get my truck registered. again, Thanks to all the Ira Toyota of Manchester employees that I dealt with this week.
The best dealership ever!! Super friendly and helpful staff!! Clean and comfortable waiting area. Fast and reliable service! Who could ask for anything else?
Tom Gray at Ira Manchester was very helpful and able to provide a very good purchasing experience.
Excellent service from technician and service . Friendly and very accommodating service. I would recommend them
Repaired my communication module that never worked from day one when I bought the car
Fantastic friendly people great service knowing that quality Toyota parts and Toyota certified techs worked on my vehicle is very important thank you for a great experience with the service department.
Nice visit for 20k check up with service advisor Jaden. Service was prompt. Jaden was helpful and friendly. Would use them again.
Service Dept was exceptional.Alex Santiago service advisor was very kind,gracious and asked if I had AAA for a discount on my bill. Got a shuttle and they paid for an Uber,Also they kept me informed via text ,got a 40K checkup,all went well .Thank you to the lady who also did great customer service.I will continue to get my car serviced here. A customer of mine,who works for a collision center told me he does business with Ira Toyota and they are a good dealership.Not all are. They earned my trust.I also ... Read More Full review text opened.DealerRater - Jul 28, 2026
Service Dept was exceptional.Alex Santiago service advisor was very kind,gracious and asked if I had AAA for a discount on my bill. Got a shuttle and they paid for an Uber,Also they kept me informed via text ,got a 40K checkup,all went well .Thank you to the lady who also did great customer service.I will continue to get my car serviced here. A customer of mine,who works for a collision center told me he does business with Ira Toyota and they are a good dealership.Not all are. They earned my trust.I also feel the bill was reasonable. Seems Ira service dept runs like a well oiled machine! Great Job to all who were involved in this experience. Shuttle guy thank you!
Ryan was knowledgeable courteous and friendly. He also delivered the vehicle and color I chose in the time he promised. He is an asset to Ira. Sometimes people aren’t seen for what they accomplish but Ryan definitely showed he can get the job done. He is a valuable employee.
We had a great experience from start to finish. Our salesperson (Josh) was polite, attentive, knowledgeable, and very personable. And our finance representative (Charles) was wonderful as well. I'd recommend Ira to friends and family and will definitely be back for our next purchase.
Tom Gray helped my husband and I purchase a Highlander, and we couldn't be happier with the experience. From the moment we met him, he made us both feel comfortable and welcome.
Before the purchase, I emailed Tom several times with questions, and he always responded promptly—even on his day off. At one point, he even pulled over while he was out to help me with an issue I was having, which really showed his dedication to customer service.
After we completed the purchase, Tom took the time to walk us through all the features and technology in ... Read More Full review text opened.DealerRater - Jul 27, 2026
Tom Gray helped my husband and I purchase a Highlander, and we couldn't be happier with the experience. From the moment we met him, he made us both feel comfortable and welcome.
Before the purchase, I emailed Tom several times with questions, and he always responded promptly—even on his day off. At one point, he even pulled over while he was out to help me with an issue I was having, which really showed his dedication to customer service.
After we completed the purchase, Tom took the time to walk us through all the features and technology in the vehicle, making sure we felt confident before we left. He was easy to communicate with, answered every question clearly, and never made us feel rushed.
Tom did an exceptional job from start to finish, and we drove away feeling confident and excited about our purchase. Thank you, Tom, for making this such a positive experience!
It was easy to schedule an appointment for the 10000-mile service on my 2025 Sienna. The vehicle was received at the scheduled time (no wait), and I was on my way home in 50 minutes. The service advisor was friendly and professional. I really appreciated the emailed video of the mechanic's inspection of the tires and brakes as part of Toyota's safety check. I have purchased 3 vehicles from IRA/Manchester since 2005, and had gotten regular service there. In all of those years, I have only had one unpleasant experience (with a sales manager in 2025).
You feel part of the family … Great staff very friendly … recommend everyone to see Ira Toyota in Manchester New Hampshire
Extraordinary effort, knowledgeable sales and service team that goes above and beyond. Terrific communication from start to finish. Total pros, very transparent and high integrity the entire time! They set a high standard for all dealerships!
Excellent experience, I traded a car and purchased a used car and everyone involved was helpful and not pushy at all, from our awesome sales consultant, Joshua Torres, to sales mgrs Dave Lelesi and Mikey Morrison, and used car manager Mike Fiala, all excellent.
Mo was an absolute pleasure to work with and made it absolutely simple to seal the deal. There wasn’t any time wasted at all waiting around like other dealers. Made the 5 hour drive up to the dealer for the car absolutely worth it and he reminded us of everything we would need to seal the deal to save us an extra trip.
Mo was incredible, very knowledgeable and easy going. Made the whole experience smooth and hassle free. Will gladly go through them again
Danielle Mcgann is very friendly and helpful. She resolves my daughter car problems that release our headaches.
Danielle was fantastic! She had great attention to detail and made me feel comfortable the minute I arrived. A+
Jennel is a keeper Enjoyed working with her, will ask for her the next time
Eight years servicing my cars here. One visit with advisor John Wight ended it.
I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission fluid exchange and rear differential service were both due at 60,000 miles and had to be done together. He showed me one price on his screen before any work began: $229. I agreed and waited 2.5 hours. The register said $404.83. When I asked why, his answer was that's the price of the services.
At home I read Toyota's official maintenance guide. At 60,000 miles both fluids ... Read More Full review text opened.DealerRater - Jul 11, 2026
Eight years servicing my cars here. One visit with advisor John Wight ended it.
I came in for an oil change and tire rotation. He told me the oil wasn't due, but that a transmission fluid exchange and rear differential service were both due at 60,000 miles and had to be done together. He showed me one price on his screen before any work began: $229. I agreed and waited 2.5 hours. The register said $404.83. When I asked why, his answer was that's the price of the services.
At home I read Toyota's official maintenance guide. At 60,000 miles both fluids are INSPECT only. Replacement is for vehicles that tow or haul heavy loads. I told him twice I barely drive. The service department later emailed me Toyota's schedule themselves, apparently without reading it, because it shows exactly what I'm saying.
The paperwork: my authorization is timestamped 7 seconds after the repair order opened, before anyone looked at the car, presented to me as a check in signature. It says customer states replace rear differential oil. I never asked for that. It says drop off. I waited on site 2.5 hours. Every wrong entry sold more work.
At pickup he didn't know where my car was and handed me keys to the WRONG vehicle. I requested a refund in writing the same day. Management defended the charges twice, then went silent. My card issuer has it now.
Over eight years I sent more than ten family members and friends here to buy and service their Toyotas. I'm telling every one of them what happened. Check your maintenance guide before you sign anything at this desk. Inspect and replace are different words. The difference cost me $330 and cost them every customer I ever brought.
Everyone was great to work with. Very helpful and knowledgeable. Answered all questions and were not pushy.
I recently purchased a Toyota RAV4, and Cam made the entire buying experience smooth and stress-free. He was very helpful throughout the process and took the time to answer all of my questions. Cam also prepared all of the paperwork ahead of time, which made everything quick and efficient when it came time to finalize the sale. I really appreciate his professionalism and would gladly recommend him to anyone looking to buy a vehicle.
IRA Toyota Manchester made it happen very profesional staff great dealership to shop for vehicle
Mo was great to work with. He got us exactly what we were looking for.
The service was fast and thorough, a part was needed and I was informed immediately and given options and made to feel like it will all be taken care of. Thank-you so much to Jmac for the updates and helpfulness, 10:10 recommend Ira Toyota service for your car maintenance!
My sales experience for my 2026 Camry was great! Mo did a fantastic job explaining the details and providing prompt responses to my questions. I would highly recommend working with Mo and Ira Toyota! Thank you again Mo! Thanks, Kienan
