A safe environment, everyone wearing masks and instructions for customers were clear. All work done in a timely manner, according to the estimate I was given.
Rommel, our sales rep, was kind, courteous, and open with us at every step. He didn't push too aggressively and dealt handily with our questions and requests. We had done a significant amount of research beforehand, so perhaps it would be different for buyers just beginning their information search. Negotiations were kind, professional, and flexible where appropriate.
I had a wonderful experience at Ira Toyota this past weekend where I was able to lease a gorgeous RAV4. Keith O was incredibly helpful and really pleasant to work with. Everyone who I encountered was fantastic. This is my second experience with them and I couldn’t endorse their services more!
I appreciate the thoroughness of the advisor( Tyler) and technician of the maintenance check. I also like the fact that they don’t push the customers to make certain repairs!
Just bought a car here, and had a great experience! I hadn’t purchased on my own before, and everyone was straightforward, super helpful, answering all of my questions. I ended up with exactly what I wanted and couldn’t be happier 🙂 Would absolutely recommend!
Spoke to Adam who gave me a full update as to what maintenance ( replace wiper blades ) was required and the cost for doing so. Staff also did an excellent job of washing the vehicle.
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