I brought my truck there because I got a flat tire. I was helped by Bryan bell and he was prompt and polite. I got my vehicle back and was very pleased with the work. I would recommend going to Ira Toyota Manchester.
I had a very pleasant experience with no additions to my inspection and service. Nice to hear, "Your car is ready and everything is good."
Loved my service rep, Sandra - she was the absolute best! Looking forward to dealing with her in the future.
Terrific experience, respectful sales people who communicated well and actually listened to me. Finance was a breeze and everyone so very kind. Shout out to Johnny U for helping me out!
Great dealership very clean and organized - timely, great communication about progress during the car service
This was my first car buying experience, and it was mostly seamless. Moving forward, I think more frequent communication on car status would be really helpful. In the week between making the car purchase and waiting on confirmation of when it was ready for pick up, it was a challenge getting in touch with anyone via phone or email on the status of the car. Even just a brief email update on would have set my mind at ease. It all worked out in the end, thankfully!
IRA Toyota did a professional job and knows how to take care of a customer
Not only was buying the car from Dave a positive expert,but the follow up also with Ernesto in Service was professional, too! Thanks!
I recently purchased a 2021 Toyota RAV4 XLE Premium from Ira Toyota of Manchester, and although the experience started off a bit rocky, it was an easy, smooth and wonderful experience as soon as I was connected with salesman Muamer Durakovik "Mo." Like all dealerships right now, the new car inventory was nonexistent, which was frustrating, so Mo took the time to find the exact vehicle I wanted & had it shipped to Ira Toyota of Manchester for me. I was hesitant to lock myself in to a vehicle before I even had eyes on it, but Mo explained ...
I bought my first brand new vehicle from Mo. I don’t have enough nice words to say about him and my experience. The process was a breeze and he was beyond helpful .
Pleasantly surprised; salesman,Mo,finance guy, Jarrin and C. Silva manager All were professional, helpful, knowledgeable and kind. It was a great experience and so thankful not a typical “car salesman or finance man”! We got an impressive car loan rate, better than our own credit union thanks to Jarrin. And Mo worked for us to get me the trade in value I wanted for my car. Thank you all for helping me get my favorite SUV! Rita from Northfield NH!
Great job and professional service by Cleiton, Pedro, and Mo. I highly recommend IRA Toyota. They will go the extra mile to win your business. Hi
This was my first experience with leasing a vehicle and it was a positive one. I knew what I wanted and Keith was very helpful with getting myself and my father in, in a timely manner. Keith was very knowledgeable about the vehicle and showed all the safety features that defiantly caught my eye. Going over finances was easy and straightforward that made the experience stress free. I had a fear going into the dealership thinking I was going to be pressured and that was not the case with Keith. You can tell that he has the best interest of ...
I am a returning customer to this dealership and I received a no hassle straight up offer for a Tacoma truck with all of the features I was looking. The sales staff and finance people were professional and polite and they went over all of the features and even helped me set up Android Auto so I could get navigation. Also the CV 19 procedures were in place so I felt protected against this virus. I noticed plastic windows separating employees for customers, hand sanitizer, and the wearing of mask for the must part. The most important thing was the practicing ...
Extended warranty on 2016 corrolla best thing I did to maintain my car. Service center gets me in same day i call.check anything I’m concerned about. They check it for free and fix what eva it needs.
Got the deal I wanted after I walked away from initial offer on trade Andrew Flores went to bat for me and I got the deal I wanted. But did not receive second set of keys and 2014 Tacoma I purchased obviously needed front end alignment based on pull to the right and front tire wear. I should have noticed pull during test drive. I was told the deal I got did not allow room for IRA to pay for second set of keys
We took our 2014 Toyota Venza to Ira of Manchester NH. Our service advisor Jared Garfield did an exceptional job explaining what our Toyota needed! Thank you Jared for your outstanding Customer Service! George & Lisa Vasquez
Leased RAV4. Worked with my salesman Zack Josephs and Finance person Belgica Richiez for the 2nd time in 6 months. 1st time for a lease for my wife, 2nd time for a lease for myself. They were a great help to get us thru the process and made things so much more enjoyable to do. The time we spent doing each lease was in the perfect time frame. I would recommend these 2 professionals to any body going to purchase or lease a vechicle from IRA Toyota. IRA Toyota also has a very professional service, they treat you a customer that really ...
My experience buying a car through your dealership was nothing short of delightful. Down to my sales consultant chuck benedict to the finance manager bel richez and also the sales manager Peter. I’ll definitely buy another car through you guys and recommend anybody as well. You guys were extremely professional, accommodating and made the whole experience fantastic. A1 service guys continue to keep up the great work. I really appreciate you guys going above and beyond for me to get into my Camry at the price point that worked for me. You guys all deserve raises!!! You guys rock!!!!
Mike was great and super helpful he explained my options very well and restored by faith in the car buying process. Although I didn’t buy a car I am far more ready than I was before. When I’m ready to get ny next vehicle Mike will definitely be the guy I go to! Awesome guy not pushy would recommend to anyone!
Chuck was great and understanding. He asked me what i was looking for in car. And Was able to get me into the car i fell inlove with. He was very patient with me especially since i had not one but both my kids with me. So satisfied with my 2020 Corolla
Zack and the team at Ira Toyota of Manchester were attentive, courteous, and a true pleasure to work with - both professionally and personally. They provided a no pressure and no haggle experience that resulted in a very fair deal, with everyone on the team consistently respecting the bottom line through each step of the process. Zack in particular was a salesman cut from a different cloth - genuinely relaxed, a straight shooter, and supportive not only on the day of purchase but also for pre-sale and post-sale follow-ups. I extend my sincere appreciation to Zack and the team for ...
I bought a 2016 Toyota Corolla last Tuesday (Jan. 8th, 2020) and the sales person that made this experience easy and painless was Zack Josephs. My wife and I have been married for 42 years, and during that time we have certainly purchased our share of cars, but neither of us has ever delt with someone like Zack. Zack not only listened to our needs, but did not try to pressure us in way, and we both found Zack to be straight forward, and a person that we could trust. Thus, I would like to take this opportunity Thank Zack for all his ...
I came into Ira Toyota to look at a car for my daughter. mikhail and Maximus helped us and worked very hard and she is keaving with her car. Excellent customer service. Thanks Mikhail and Maximus!!😀
I came to this dealership and I met Maximus and mikhail and they showed me everything about my new car!! I’m happy that I got my first car on my own, if your looking for any car ask for Maximus or Mikhail at Toyota of Manchester!
Chuck was so amazing, very understanding and made my car buying experience something I will remember fondly. If I could give 10 stars I would!
The experience was great. Every person we encountered was polite, friendly and knowledgeable. Zach greeted us in the lot as we we were browsing and patiently listened and worked with us to find the truck we wanted.
Zack and his teammates at Ira made buying my adorable and loaded 2019 Toyota Corolla a breeze. I’ve had lots of cars but this was my first NEW car and it really felt great to reach this milestone surrounded by professionals who were just as enthusiastic as I was! I’ve been to other dealerships (like, all of them) but Ira was the first that I felt really wanted me to be successful and have exactly the right car to suit my tastes and my financial profile. Ever notice that all kinds of people from all types of economic levels ...
Zack was awesome to work with as a first-time car buyer! He explained in detail all of my options and was very patient with my decision-making. He even called back a few minutes after the deal was completed to let me know I had left a few items behind in my trade-in!
Chuck Benedict was a great person to work with! He was able to get me a new car despite my less than stellar credit. I would highly recommend Ira Toyota to friends and family.
I worked with Zack Josephs. I originally just wanted a used vehicle, however Zack walked us through the numbers and deals IRA was having at the time and got me the best deal for my money. Zack was knowledgeable and patient, and was not pushy regarding the sale. I am very happy with my purchase thanks to Zack's efforts.
Chuck was just great to work with. I trust his character and felt very comfortable. Great Man, Great Service, Great Deal. Thanks Chuck. 13 RAV4
I called ahead and asked the receptionist to forward me to a nice salesperson. Let me say that Zack was an absolute pleasure to work with. This was my third dealership that I visited and it ended up being my last. Highly recommend Zack Josephs and Ira Toyota of Manchester. ASK4ZACK
The car buying experience always seems so daunting. I was dreading it and put it off for so long. Zack was an absolute pleasure to work with and made it an enjoyable process. He is professional, knowledgeable, and extremely friendly and easy going. I never felt rushed or pushed into anything. All the staff members I encountered were welcoming and accommodating - including Andy Ham, Brian Silvia, Bel Richiez (who had me laughing through the whole finance process!) and last but certainly not least, Zack Josephs. Not to mention all the other smiling faces, like the person who gave me ...
My husband and I had been trying to decide if we should purchase or lease a vehicle to replace my current vehicle that I had for close to 14 yrs and decided to stop in at IRA on the spur of the moment, not having an exact game plan in mind. We explained to Zach that we were on a limited budget and what our preference was for the type of vehicle we were leaning toward. We were unsure of the best course - purchasing or leasing. I had also expressed my concerns regarding leasing a vehicle since I travel out ...
We leased the Highlander. Zach did great as our salesman. Brian (sales managers) was great to work with. Belgica (Finance manager) made the final steps easy. They were a awesome group to work with!! Thank you again for everything!!
Zack was incredibly helpful when I came in asking questions about my lease and options to upgrade my car. He worked with me to keep my new payment within the budget I'd set at the beginning of our conversation. Although it was very busy, he spent his time ensuring all my questions were answered and any concerns I had were heard and handled. He followed up the next day to make sure I didn't have any additional questions. A pleasure to work with and I love my new Rav4!
I worked with Ira Toyota to find my car. They were very helpful. I looked at a number of dealerships but felt I could trust Zack and the group at Ira Toyota. They had a lot of great options and am happy with the car I chose. I definitely recommend them.
Zack was a great salesman! He helped my mom and I understand everything. He is very knowledgeable and easy to get along with! ASK4ZACK ROCKS!
Zack Joseph’s at Ira is awesome to work with. So down to earth and easy going. I’m now going on my 4th lease from IRA and wouldn’t go anywhere else ASK4ZACK
One of the few dealers in Manchester that treats you with respect, values your time and pays attention to detail. Keep up the great work! Zachary listened to all my concerns and he made it happen. Be sure to ask for Zachary!
Working with Zack was great! I didn't feel pressured, He was professional and helpful. Followed through with a service request I had. Overall excellent experience. ASK4ZACK, you won't go wrong!
I’ve been going to IRA for the last 3 years and I’ve been very happy with their service. I’d recommend them to anyone.
This visit was my best yet thanks to the Service Advisor Jenny-Lynn Loring. Usually when I get there for service I stand and wait for what seems a long time before anyone says anything but not this time. Jenny was quick to let me know shed be right over and was. From there on the service was excellent. I usually hate going there for service, again I stand around for a while before someone says anything as I see service advisors sitting there not looking busy. I usually bring my cars to Grappone Toyota for service because I have never ...
2015 Camry check for unusual noise during accelerations. Problem found and corrected. The 25 word minimum is a great way to discourage inputs at all. Overall Jenny was her usual pleasant and conscientious self. She is a pleasure to work with.
My wife test drove a new vehicle as I sat in the rear while Rommel our sales rep was in the front passenger seat. He answered all our questions about the RAV4 and came across as knowledgeable of the vehicle. We enjoyed meeting Brian and Peter. We were treated well by all the people we spoke with at Ira Toyota. We left with a good feeling about the vehicle and the staff.
Only got an inspection sticker. Not much to say. Timely and convenient. Came to Ira Toyota because that is where I always get my service done.
Great service only 24 hours my car was fixed. Quickly efficiently response. Thank you so much for excellent customer service focus in satisfaction to customer.
Brian in service was very helpful with diagnosis and repair. Quick turnaround and pleasant customer service.I would continue to use this dealership for service.
Done quickly and service person very efficient Pointed out and explained several problems with my Tundra; The only service work was an oil change and drive shaft lub; problem was the cost ....$89?
Excellent service by Pedro Sanabria. Thought the pricing could be better (i.e. apparently no discount on the MSRP as opposed to the pricing that appeared on the IRA Toyota website). I was also disappointed when I reviewed the loan disclosure documents and saw that the rate was 6.89% instead of the 4.99% also advertised on the website.
i got my sticker and it didn't take too long. I thought it was a little pricey but was happy to get it done.
I have the service done here on my 4 Runner because they always do a good job. Explain everything to me. Friendly, courteous. I also bought a new Tacoma.
Since we purchased our vehicle at IRA, all our maintenance visits have been easy to make appointments for and explained to us. Everybody has been helpful and pleasant.
John palumbo was absolutely amazing! I had gone in looking at a 4 runner but during everything I started looking at rav 4 and he was wonderful with going over everything with me. During our wait everyone was asking if we were all set or needed anything. Great place to go!
Jenny-Lynn Loring was very helpful in helping me understand and receive the exact service I needed for my car. I truly appreciated her kind and helping personality.
The service department at Ira Toyota is always top notch. It is easy, convenient, and thorough. They are helpful with suggesting additional services as necessary, but not pushy regarding additional work. They leave it entirely up tot he customer.
Good customer service and great employees. The sales person I was dealing with was very good at his work. He was one of the best sales person that I have met in this 7,8 years.
Great reception, interaction, respect and courtesy shown by Danny El Nar and John Palumbo. You had the exact car we wanted, not a lot of test drive miles on it and Danny and John got us the deal we wanted in a very reasonable length of time.
Was expecting to be there for about an hour, but it was done in about fifteen minutes. Fast service, pleasant service advisor, couldn't ask for more.
Dave Lelesi and the team at Ira Toyota did very well to get us the vehicle we wanted for a reasonable price and no hassle!
I had a concern over possible automatic transmission performance and the condition of the constant velocity joints. The service department had a technician perform a road test with me along to describe my concerns. He tried to replicate the issues which I described. He then took the car into the service area to give it a close inspection. I was then called into the service area and the technician pointed out some possibilities for the noises which I had heard and advised that the car was safe and operating properly.
Your people have great access to past information on my cars service. I always feel I an getting fast and accurate work that needs to be done.
great customer service. Provided me with comfortable waiting area and offered me a table and chair as well. On Saturday they provided me a lunch as well. I would recommend the store
I haven’t bought a car in 10 years and a lot has changed. It can be intimidating but, Bill Mazerall, my salesperson, guided me through the process. He was very patient with all my questions and put me at ease with my concerns. Thank you!
Recieved an oil change, and a check of a brake problem. Got a quote on a repair, which seemed high. No other complaints. Thank you
John was a great salesman, professional, friendly and very down to earth. It was easy and pleasant. And Bel, was equally the same. Thanks for a great experience.
Very comfortable buying experience. Josh Wilson made the process of finding and buying the right car for me easy. Bel Richiez your finance manager made that process very easy, too. This is the 3rd vehicle we have purchased/ leased from Ira Toyota and are very happy- as always.
Every dealer wants the top rating from customer to satisfy Toyot hq. Dealers need tell Toyota to change the system. Look at the phrase "Truly Exceptional". It is statistically impossible for the same service,etc. To rate that standard every time.
We now have 3 vehicles from IRA Toyota and we return for service because we can count on them to work with us to get the right service done right and if there is an issue they work to rectify it.
My Service Advisor Jenny-Lynn Loring is fantastic. She gave me an estimated time and it was done before that. She always answer my questions in layman term. She always goes above and beyond. My salesman Dan Levesque set up my appointment with Jenny-Lynn Loring since I requested her and he made sure that it would be with her. Thanks Dan
Edwin has everything ready for me when I arrived, he was great to work with. I walked in with the intent to buy a car, and drove it home.
Every time I bring one of my cars to Ira Toyota in Manchester, NH, I have great confidence that they will do a great job in servicing my vehicle. And they always do. The technicians are very helpful in getting the process started and the maintenance team gets the work done in a timely fashion.
Andrew was great! He looked at multiple cars with us. After the sale he went over features. He even programmed our phones to the bluetooth. Thanks!
convenient scheduling, timely work, knowledgable and courteous staff. Jennifer was very helpful and encouraged me to have an inspection, which was an option new to me so far ahead of registration anniversary
I was very impressed with the friendly people,and service. I also liked how fast they got my car finished, and the condition in which it came back.
This experience was one of the best I have had with service for my car. I had a "Noise" that was quickly diagnosed with immediate plans for setting a safety plan for repair. I was notified that the parts were in on time and was met personally by Jarad the morning that my car was to be repaired. I live 1.5 hour from the dealership and efficiency was extremely important to me. I was 150% satisfied with the professionalism, efficiency and expertise.
A positive change from prior visits/ purchases. Thank you Rommel and Mr Shaufman. Rommel was courteous and very knowledgeable and a delight to work with and the finance manager, Mr Shaufman was extremely hospitable. The two men mentioned are an asset to your business
The Sales Person John Palumbo was great to work with. Very informative and did not try to pressure me into buying right away. When I was ready to buy, he went above and beyond to get me a great deal! Will buy from IRA again and will seek out John for assistance.
Work with john palumbo in sales and he did everything to help us to give us the price we want. But during the financing part, the finance manager (jarrin langlois) said that because i have a very good to excellent credit, he can match what my bank offered us regarding the interest rate but he did not. If it was not for john palumbo( the sales and leasing consultant) i was thinking of backing out totally from the deal. Not a very good experience in the financing part of the deal.