Deal of the Day

Customer Reviews

Find out what customers are saying about Ira Toyota of Manchester.

Excellent Dealership

From sales to service, Ira of Manchester is an excellent dealership. Have purchased 3 vehicles here ( 1 New and 2 Used) and will highly recommend this dealership to all. Everyone has been easy to work with and friendly, professional. Thanks Ira of Manchester.

Customer: jean
Date: 2018-05-24
Reason For Visit:
Employees dealt with:

Excellent Service

I went to IRA to have the oil changed in my new truck which I also purchased at IRA and was very happy with the service. Bryan Bell was my Service Adviser and he was so friendly and helpful.

Customer: sgcarney63
Date: 2018-05-24
Reason For Visit:
Employees dealt with:

Fast and professional

James Page was professional listening to my concerns and having them addressed. My car was done promptly and the check out was super quick. All very pleasant!

Customer: Melissa
Date: 2018-05-24
Reason For Visit:
Employees dealt with:

Excellent experience

I would highly recommend this dealership. They were professional, kind and helpful. An overall great experience. I've already referred two friends to the dealership.

Customer: Denise Dube
Date: 2018-05-23
Reason For Visit:
Employees dealt with:

another great service visit

Brought the car in without and appointment due to a flat tire. Service Advisor George Maxcy did an outstanding job evaluating my options, and getting the tire fixed without delay.

Customer: brokenchair
Date: 2018-05-21
Reason For Visit:
Employees dealt with:

2018 Camary

Fast service, good sales person and a good company to do business with. Very helpful in explaining everything about the car and making sure it worked correctly before leaving.

Customer: Dunn1954
Date: 2018-05-19
Reason For Visit:
Employees dealt with:

Best experience yet buying a new car

I would like to thank Vinnie Capobianco. My wife was considering buying a new Toyota Camry so we went to meet with Vinnie on Wednesday. Vinnie made both of us feel very comfortable and went out of his way to make sure we got the vehicle she really wanted. We never felt pressured or rushed and she was very happy to drive away in her new car today. I highly recommend working with Vinnie if you are thinking about buying a car.

Customer: Chamaiporn and Mike
Date: 2018-05-19
Reason For Visit:
Employees dealt with:

Very customer centric

Though I scheduled a 1045 service appt. I was 3 cars deep in line outside of the service bay and still out there at 1104. My service tech acknowledged the issue and was apologetic for the delay and seemed fully understanding of time being important. He was very attentive to why I was there and suggested a service which accepted and was very happy with the price and time it took to complete. Additionally during my wait time I asked Jeff Kleiner for help using a desktop to access my work email. He set me up and was great. Overall great service on all counts.

Customer: Warningtrack15
Date: 2018-05-17
Reason For Visit:
Employees dealt with:

Excellent as always!

Tim was a great and always goes above and beyond to help me out! I would definitely return to have my vehicle serviced again. Thanks Tim great job!

Customer: Scratches
Date: 2018-05-17
Reason For Visit:
Employees dealt with:

Fastest car buying experience

Sale person was very knowledgeable and got the deal done fast. Was there two hours max and got me to a payment that I could afford. Thank You

Customer: Rgannon25
Date: 2018-05-17
Reason For Visit:
Employees dealt with:

Great customer service

Called Toyota dealer where I picked up the 2018 Camry to ask for a “walk-in” 10,000 mile oil change. Response: “Sorry Sir, we only service by appointment only and we don't have any today.” Called Ira Toyota and made the same request of them, a walk-in 10,000 mile service. Response: “Sure, stop in any time today and we'll expedite that service for you.” Ira's check-in process is what I would call “BMW like”. Very easy and efficient process. Went in to the waiting area, had a snack and drink, checked a few emails, and the service was completed before I knew it.

Customer: JU501409
Date: 2018-05-16
Reason For Visit:
Employees dealt with:

As always excellent servie

I always get the best of responds and service from everyone there. People are always friendly. Work is always done correctly the first time and at a fair price.

Customer: toyota 1
Date: 2018-05-14
Reason For Visit:
Employees dealt with:

Service

My service advisor was Jenny and she as always did an excellent job in seeing to it that everything was taken care of in a timely manner

Customer: service
Date: 2018-05-14
Reason For Visit:
Employees dealt with:

Good service

I brought my newly bought but previously owned car to have a sensor replaced. I was very pleased with service, from diagnosis to replacement. The service advisor was pleasant, efficient and professional. Thank you.

Customer: Jacque
Date: 2018-05-14
Reason For Visit:
Employees dealt with:

An enjoyable car buying experience.

Vinnie Capobianco made us feel like we were dealing with a friend not a salesman. He made our car buying experience enjoyable. I will not hesitate to purchase another vehicle in the future from the dealership.

Customer: chas_brown
Date: 2018-05-13
Reason For Visit:
Employees dealt with:

5000 mi check up

Only wish car settings put back on park assist auto lights I have nothing mare to say let's move on this is ridiculous may mot review again

Customer: Caroll
Date: 2018-05-12
Reason For Visit:
Employees dealt with:

Very recommended

Mo durakovic was very helpful in my buying process for my new car, very friendly, kind and knowledgeable about each car and gave the best option for me. Overall happy with my purchase

Customer: Emina
Date: 2018-05-12
Reason For Visit:
Employees dealt with:

Service after used car purchase

2015 used Sienna in for a few items over a month after purchased. They were thorough, great customer service, honest that one of the issues was caused by them. My entire experience buying from Ira was excellent. After an experience with Nashua Toyota, I had a preconceived notion that Toyota dealers were unpleasant to deal with. This was definitely not my experience in Manchester. I was very happy with them.

Customer: Dogguy
Date: 2018-05-11
Reason For Visit:
Employees dealt with:

Exceptional

My experience at Ira could not have gone smoother. Exceptional customer service and knowledge. I will be a repeat customer and look forward to passing the word of my experience along to others.

Customer: Sprrik
Date: 2018-05-11
Reason For Visit:
Employees dealt with:

Warranty Repair

Car was brought in for a tire going soft and noise while driving. Unscheduled so I called and brought it right in.Tire was under warranty, replaced immediately with no charge. Great service.

Customer: Toyota Owner
Date: 2018-05-09
Reason For Visit:
Employees dealt with:

GREAT CUSTOMER SERVICE

Walked in having done my homework on the Rav4 I wanted to lease. Met a Salesman, Yuiry who I told exactly what I wanted and how I didn't want to be there very long. Quick drive got a quote and it was very competitive. Finished car shopping in a couple days, called Yuiry back and told him price I was hoping for and they came within dollars. I bought from them because they did not try to drag out the process with all the car sales tricks making you wait and reading the generic script. They were direct, honest, and were motivated to make a deal that was fair to both sides. ZERO pressure from anyone at IRA. Pick up experience and paperwork was just as smooth. Would recommend IRA to anyone looking for a new vehicle who doesn't want the typical BS other dealers put you through.

Customer: carshopper7
Date: 2018-05-08
Reason For Visit:
Employees dealt with:

GOLD STANDARD

IRA knows how to do it right. each time i come back for a lease (every 2.5 - 3 years) it is better and faster than before, and the folks there are wonderful! the GOLD standard.

Customer: Laura
Date: 2018-05-07
Reason For Visit:
Employees dealt with:

Great service by Moe the salesman

Excellent service by the Moe the salesman Car runs great. Moe showed me everything I needed to know inside and outside the vehicle Thanks Moe

Customer: Sue123
Date: 2018-05-06
Reason For Visit:
Employees dealt with:

Excellent service.

Have enjoyed my relationship with this dealership. Sales and service are always helpful and willing to go that extra mile. Service always explains work done and makes recommendations if necessary.

Customer: joanna
Date: 2018-05-04
Reason For Visit:
Employees dealt with:

Great service

Salesman Moe was very helpful and knowable in finding me a new vehicle. Showed me different models and how each device and inside control's work.

Customer: Sue123
Date: 2018-05-03
Reason For Visit:
Employees dealt with:

Prompt and efficient service

Very prompt and efficient service Emergency issues are fixed in a short wait. Warning lights are explained and adjustments made on the spot. Always friendly service personnel

Customer: Bobandmary279
Date: 2018-05-02
Reason For Visit:
Employees dealt with:

Tire Purchase

Daniel came out and introduced himself right away and made sure that I stayed informed about what was being done and how long it should take.

Customer: scott calo
Date: 2018-05-01
Reason For Visit:
Employees dealt with:

Wonderful people to work with.

Our sales person, Vinnie Capobianco, was EXCELLENT! Vinnie went above and beyond to satisfy our needs, find the vehicle we were looking for and answer ALL our questions! He was extremely product knowledgeable, courteous and caring. Rest assured Vinnie will be highly recommended to everyone we know, as will IRA Toyota of Manchester! Everyone we worked with went out of their way to help us. They were honest and extremely courteous and sincere. An extremely pleasurable experience!

Customer: Scott & Char
Date: 2018-05-01
Reason For Visit:
Employees dealt with:

Review of service at Ira Toyota

Brought car in for inspection and oil change and filter. Was asked when I wanted it done by, said 11, and at 11 I was leaving the building witj vehicle eprk completed.

Customer: Dons review
Date: 2018-05-01
Reason For Visit:
Employees dealt with:

i've been coming here for 20 yrs. it's always been great.

the only thing i can say is you have to come to ira to get the true experience it's really that good. being a toyota owner for the last 20 yrs. only adds credence to what i've already said.

Customer:
Date: 2018-04-30
Reason For Visit:
Employees dealt with:

Excellent

I have been going to IRA for several years. They have always been honest. Always have your car ready when they tell you it will be available.

Customer: Beach2018
Date: 2018-04-30
Reason For Visit:
Employees dealt with:

My car shopping experience with Troy was beyond my expectations! His professionalism and attention to what my needs were was proven to be his priority. Shopping at Ira Toyota was a pleasant and humble experience. No sales pressure what so ever and it felt more like being with a very good friend. I couldn't be any happier with shopping there and the Rav4 I purchased! Thanks a million!

Customer: ken averill
Date: 2018-04-30
Reason For Visit:
Employees dealt with:

Salesmanship

We were treated with professionalism and respect and able to take our new car home within the day. Well done, quick and easy! We highly recommend this dealership based on our experience.

Customer: Happycustomer
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

service

everyone is so friendly and my service was done in the time i was told GREAT JOB people i would tell all my friends and family this is the dealer to go to.

Customer: J B
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

New Camry

Sales person Alex , Sales manager Bill , made my experience easy! Their knowledge about 2018 Camry answered all my concerns! Couldn't be happier with my new car !

Customer: Mike4957imp
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

New car

Bought a new Highlander car and had no issues all went well. salesman was good and tried to get us out of there as quick as possible.

Customer: toyotaguy
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Great dealership

Great sales force, would recommend this dealership to anyone looking for a quality vehicle. No hassle buying experience, knowledgeable staff, excellent customer service, taking delivery was easy.

Customer: Steve01982
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Honest shop that does good work.

Good diagnostic crew. They've been good at figuring out the sources of creaks and sqeaks, and I've never been disappointed by their routine I inspections of safety items.

Customer: Aadst1
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Great Leasing Experience

I have done business with this Dealership for Years. This group of sales people especially, Kevin MacLean, are some of the best I have dealt with over the 40 plus years I have been driving Toyotas. The follow up calls by both Brian Jones and Kevin MacLean were very much appreciated Their assurance that I could always call or go to the dearlership with any problems or questions about my new car was great.

Customer: Leasinggal
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Stress-free experience.

Sales representative, Reuben, was pleasant to work with. I enjoyed the hospitality and the fact that it didn't take a lot of time to achieve a fair transaction.

Customer: Paul
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

great experience

When I arrived I was promptly greeted by a service consultant and got logged in for my service. I had arrived on time for my appointment and there was no waiting. The waiting area is pleasant and inviting with refreshments available. My car was serviced and returned to me in less time than I expected. Dave went over what they did and thanked me for coming in. Overall a great experience. I will definitely be bringing my car back here for it's service.

Customer: john b
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Service appointment 4/28/2018

Brought Toyota Sienna in for 5,000 Mile checkup. Met with David. He reviewed the process and answered all the questions we had. He arranged for us to be driven over to Mall of New Hampshire while vehicle was being serviced. After the service, David assisted us with some of the operating features of our vehicle that we found confusing. He was exceedingly helpful to us! He gave us his time and his patience....a true professional and a caring service advisor.

Customer: teacher
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

Great dealership, I went in to purchase my second vehicle from Adam and had some issues with finding the right vehicle but he was super patient and willing to do what ever it took to make sure i found what i was looking for. It took a little bit but i finally found what i was looking for and very happy with my purchase. Thank you to the sales team AND the finance team who also put in some serious work in getting me the best possible financing option. If your in the market for a new car give IRA Toyota of Manchester a shot, you will be treated right.

Customer: Omar Abreu
Date: 2018-04-29
Reason For Visit:
Employees dealt with:

it was a pleasent time.

the whole experience was great. all questions answered, in polite manner. The experience from start to end was great. I was very happy and satisfied.

Customer: liam2334
Date: 2018-04-27
Reason For Visit:
Employees dealt with:

Awesome Service!

I was super impressed by my service today at IRA Toyota. David, my service advisor, was efficient, understanding to my situation, professional, and effective with helping me save money where possible. Love this!

Customer: Ktstella45
Date: 2018-04-25
Reason For Visit:
Employees dealt with:

Service

My services advisor was very helpful and very knowledgeable and on top of that was very pleasant The service was also done in a timely fashion

Customer: Roaddriver
Date: 2018-04-24
Reason For Visit:
Employees dealt with:

Solid service----Jenny-Lynn Loring was very attentive.

Solid experience at the dealership. In and out in about an hour. Service advisor (Jenny-Lynn Loring) was pleasant and informative. And it was free (included).

Customer: stevet704
Date: 2018-04-23
Reason For Visit:
Employees dealt with:

Service did not disappoint

My service advisor told me was needed to get my car serviced and did exactly what he said was needed. In and out in a few hours. Thabk you.

Customer: SALERM
Date: 2018-04-22
Reason For Visit:
Employees dealt with:

fantasric

no pressure and easy. John and I had the same Motor cycle as a kid in 1975, a Honda xl100. it was meant to be!

Customer: smihans
Date: 2018-04-22
Reason For Visit:
Employees dealt with:

Excellent

I was In and out in no time. Was in for 15000 mile maintenance . Comfortable waiting room, no stress Took me on time and the wait was minimal..

Customer: kfchef
Date: 2018-04-21
Reason For Visit:
Employees dealt with:

Great Service.

I've always had a great experience at Ira Toyota. Jenny was friendly, made sure to answer all my questions and had my truck ready in the time she said.

Customer: sgearty
Date: 2018-04-21
Reason For Visit:
Employees dealt with:

Excellent experience!

Our experience from the outset was very positive. We worked primarily with Bill Kinney, Elizabeth Welch and Peter Plansky. We literally agreed upon a sales price within minutes after arriving at IRA. The Highlander we purchased needed to be ordered and would take eight weeks to be delivered. Elizabeth Welch, the sales associate was outstanding to work with throughout the process. She contacted us on a regular basis providing updates on the status of the vehicle. The vehicle was delivered as promised on time and at the cost we agreed upon. We have purchased Toyotas in the past from other dealers and found the IRA experience to be superior to the other dealers. We definitely would go back to IRA to purchase future vehicles.

Customer: 2018 Highlander
Date: 2018-04-20
Reason For Visit:
Employees dealt with:

Execellant Service

Fast, Easy, Excellent Service. No pressure, very friendly, work was done well. Waiting room clean and comfortable. Restrooms very clean. Great experience. Highly recommend them.

Customer: KFav
Date: 2018-04-20
Reason For Visit:
Employees dealt with:

Excellent Service Quick and easy appointments online

IRA Toyota has a great service team that takes care of there customers they repaired my vehicle quickly and called me as soon as it was done.

Customer: 2018 corolla
Date: 2018-04-20
Reason For Visit:
Employees dealt with:

Great place all around

Alex Therrien is the man, thank you for everything and thank you for the help with my new vehicle. Feels so great to be Drive-In a new vehicle they helped you pick

Customer: kyliemf1
Date: 2018-04-20
Reason For Visit:
Employees dealt with:

another great service visit

excellent telephone service setting up appointment and excellent service tech....only negative is that I had to come up with twenty-five words to complete this survey

Customer: brokenchair
Date: 2018-04-19
Reason For Visit:
Employees dealt with:

Great experience. Outstanding customer service

I rated ira the highest possible because they truly gave the past deal possible with no haggling. I left there completely satisfied and would send anyone back there for a great deal

Customer: Truckguy
Date: 2018-04-19
Reason For Visit:
Employees dealt with:

First service visit

5000 mile service for my new Tacoma. Jenny was friendly and explained everything that would be checked, as well as how long it would take. Afterwards she reviewed what had been checked and when the next scheduled service was due. Quick, efficient, and friendly. I will definitely be back.

Customer: TacoPilot
Date: 2018-04-18
Reason For Visit:
Employees dealt with:

Nice, friendly dealership.

I was greeted by a friendly and helpful salesman, Gerry Warcewicz, who was very knowledgeable. The particular car that I wanted was not at the dealership so it had to be ordered. Gerry kept me up to date all the way. When my Rav4 arrived Gerry went over all the bells, whistles, and buttons with me. Great job!!

Customer: Clayton F Shaw
Date: 2018-04-17
Reason For Visit:
Employees dealt with:

Traded in and bought a new car!

We got a good deal on the trade in and the new car. They worked with us. We had the salesman and a couple other managers helping us out on whatever we needed. The salesman went to get the new car in another lot and ended up getting someone to help and bring two cars. Which was good because we ended up taking the 2nd one he brought.

Customer: toyotaguy
Date: 2018-04-17
Reason For Visit:
Employees dealt with:

Purchase of a new vehicle

Great experience. Everyone was very helpful. We were pleased with the trade in for our old vehicle as well as the deal on the new car. This is our third vehicle purchased at IRA.

Customer: BCJC
Date: 2018-04-16
Reason For Visit:
Employees dealt with:

Exceptional, knowledgable service!

I've been having my vehicles serviced here since 2006 and always happy with the service! Easy to schedule, any needed repairs are explained clearly, service is completed on schedule and correctly the first time.

Customer: LoveMySienna
Date: 2018-04-16
Reason For Visit:
Employees dealt with:

Great dealership

Jeff Kleiner was a great help in replacing lost key fob! Pleasure to do business with on all aspects. Will definitely do business with them again!

Customer: Mhp226
Date: 2018-04-16
Reason For Visit:
Employees dealt with:

Efficient and knowledgeable

Service department well organized and have great technology to get me through the service department swiftly. Expert technicians completed my package installation in good time

Customer: Reno123
Date: 2018-04-16
Reason For Visit:
Employees dealt with:

Super Efficient

As most of us are busy, getting your car services can be a daunting task. Ira Toyota's online service sign up paired with my interaction with George was just super efficient. George was so helpful and even helped me with some interesting key fob questions about low battery messages. He was really helpful and what made my experience even better was the dedicated office space in the waiting area. I was able to work at a desk in a quiet glassed in area with WIFI and electrical so I didn't loose any time working. I was really happy with that 30K service call. Thank you so very much!

Customer: Scott F Bobbitt
Date: 2018-04-16
Reason For Visit:
Employees dealt with:

Thank you!

Service experience here is excellent. the two times I've been, the estimate of how long it will take has been spot on. I will be back for my next service.

Customer: Bjohnson621
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

CHR lease 6 month check

Quick and complete check Friendly people. In and out quickly even though it was a Saturday morning. All employees contact was helpful and friendly. Would recommend their service.

Customer: Marie1
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

Excellent

For fast excellent service. For fast excellent service. I was in and out in less than 15 minutes and I liked that. Will recommend to my friends

Customer: tshabangu
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

Dan Smith in Service is the man

Dan is always very professional and fulfills all the needs of my vehicle all at a good price. I deliberately go to IRA when other Toyota Dealerships are closer to my home. Would recommend him to family and friends

Customer: pgb1004
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

Leased a new RAV4.

Great experience. The sales agent was very professional and friendly. He went over the details of the car at length as well as the lease process.

Customer: Drparadis
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

Everyone from sales to finance to service was fantastic. Tha

The service at Ira Toyota located in Manchester was fantastic. The salesman was extremely informative, service was fast, and finance was a pleasurable experience. Thank you.

Customer: Goosendrool
Date: 2018-04-15
Reason For Visit:
Employees dealt with:

Professional from start to finish.

No pressure at any time. Totally professional and Friendly experience. Clean comfortable waiting area and quick time in and out. Nice. Have dealt with Tim Gleason on previous occasions. Feel confidant and comfortable with Tim Gleason. Also positive experiences with others in the past.

Customer: Blues Man
Date: 2018-04-14
Reason For Visit:
Employees dealt with:

Easy and complete

They had the exact car/color I wanted in stock and gave us a satisfactory price. Salesperson was knowledgeable and pleasant. No pressure to buy.

Customer: clyde
Date: 2018-04-13
Reason For Visit:
Employees dealt with:

Wonderful service

Made an appointment to have our new Camry installed with a remote starter. They worked as quickly as they could to have it installed so we could leave. It was nice to just sit in the clean waiting room with free coffee, snacks and 3 TVs.

Customer: Diana
Date: 2018-04-12
Reason For Visit:
Employees dealt with:

IRA Toyota great customer service

Right when I pulled in to service I was greeted by Tyler Cotter, he was very pleasant asked what I was there for, I told him for my 25,000 mile service. He did the usual walk around , told me I could wait in the waiting area help myself to a drink and I would be out of there shortly. I was out very quickly. Awesome customer service and without an appointment. I will get my next car at IRA because I like the experience .

Customer: Golden
Date: 2018-04-11
Reason For Visit:
Employees dealt with:

5000 mile check up

friendly, in and out quickly, really dont have anything else to add. my first servicing on a new car. everyone seemed friendly, i was in/out and on my way to work

Customer: jeanieblassberg
Date: 2018-04-11
Reason For Visit:
Employees dealt with:

Bought a Great New Rav 4!

Although buying a car can be tedious and take longer than we would like, the attention paid and comfortable environment provided are very welcomed at Ira Toyota. For the second time in 3 years I had the pleasure of chatting with Mr Chuck Goodwin who finalized our paperwork, and as usual, got us finished up without any hassles. Would highly recommend Ira Toyota.

Customer: John52
Date: 2018-04-11
Reason For Visit:
Employees dealt with:

Bought a new car

Liridon and Jarrin we're extremely nice and helpful. They did a good deal of leg work for the purchase the prior day so I literally spent less than two hours at the dealership buying and picking up the car. Since I bought it, Jarrin has been in contact with me to check on things and make sure I'm pleased with the car, which I am. Giving them an excellent rating was a no brainer.

Customer: moliveira
Date: 2018-04-10
Reason For Visit:
Employees dealt with:

Had Service Done

My service adviser Bryan Bell was great. Calm demeanor and was attentive to my concerns. Everyone involved in the service of my Tacoma was great including the parts department and the Technicians who performed the work. Customers can enjoy a clean environment at IRA Toyota along with free coffee and snacks. Thank you IRA!

Customer: ToyTacoma
Date: 2018-04-10
Reason For Visit:
Employees dealt with:

Inspection

I had made an appointment for this coming Thursday, but after I realized I couldn't make it. Call them the first thing this morning and had no problem going in today. Jenny-Lynn was polite and professional as always.

Customer: cor
Date: 2018-04-10
Reason For Visit:
Employees dealt with:

Great Customer Service

George Maxcy went above and beyond to ensure that I did not have to wait any longer than necessary as I was in a bit of a time crunch. Being a Saturday morning, the service department was much busier than I anticipated. I was very impressed with his superior customer service as I was a very anxious about time and he managed to make me feel completely at ease with his reassurances that he would make effort to keep the wait time to a minimum and that quality work would be provided to my vehicle. His calm demeanor in such a hectic setting totally diffused my anxiety. George should be commended for his superior customer service skills.

Customer: reh712
Date: 2018-04-09
Reason For Visit:
Employees dealt with:

Maintenance Service

Very courteous and professional. Ended up waiting for less time than expected. While waiting, I spoke with Dave Lelesi regarding my lease and I really appreciate his honesty and not trying to sell me something.

Customer: TJ
Date: 2018-04-09
Reason For Visit:
Employees dealt with:

Awesomeness

Dealership is amazing!! Nice people!! Incredible salesperson! Wicked nice and friendly with a huge smile on her face! =) would highly recommend to anybody! Thank you Elizabeth!

Customer: Junior29
Date: 2018-04-09
Reason For Visit:
Employees dealt with:

Buying a new car was made easy.

Salesman knew everything about the SUV he was selling in detail. Informed me about all the services offered. Over all he was great to talk to.

Customer: Guild,doreen60
Date: 2018-04-08
Reason For Visit:
Employees dealt with:

Great Service

Thank you for the wonderful service. We purchased a new vehicle while we were there having our other Camry serviced. Staff was very friendly and Dan went out of his way to make the sale possible for us. We are now driving a beautiful 2018 Ruby Flare Pearl Camry. Thank you very much.

Customer: Diana
Date: 2018-04-07
Reason For Visit:
Employees dealt with:

Very pleasant experience here. Mostly due to the awesome salesman I had. Vinny worked very hard to get me the best deal. I'm pretty stubborn. Thank you Vinny for all your help! Yes I would recommend my friends and family to purchase here at IRA Toyota!

Customer: Kenneth Riendeau
Date: 2018-04-07
Reason For Visit:
Employees dealt with:

Service Visit

I was just in for my 20,000 mile check up and my appointment was for 8:45Am and I was on time and so were your people , everything was handled very well and everyone could not have been nicer. Thanks

Customer: Owen H Walton Jr
Date: 2018-04-06
Reason For Visit:
Employees dealt with:

Service for my Venza

Treated my fairly - my 2009 Venza has 125K miles and needed some things. They found certain issues were not as bad as feared and I saved a 100. Dan was quite professional.

Customer: GEM555
Date: 2018-04-06
Reason For Visit:
Employees dealt with:

Great personalized service and friendly staff!

Great staff, the shuttle is perfect for planning service during the week. Best tire mount and balance around. Great communication and service updates. Clean building and waiting area with snacks and refreshments.

Customer: BenifManchester
Date: 2018-04-06
Reason For Visit:
Employees dealt with:

Great place to deal with.

I purchased my 2009 RAV 4 in 2009 and have always had my car serviced at IRA Toyota. They make it so easy to schedule appointments and when you arrive they are always there immediately to help you. The waiting room is very nice and the service is great.

Customer: Elaine40
Date: 2018-04-04
Reason For Visit:
Employees dealt with:

great

always have my service done at your place I don't have any special service rep, I take who ever and I'm never disappointed, they are pleasant and respectfull

Customer: GrayLinda
Date: 2018-04-03
Reason For Visit:
Employees dealt with:

Maintenance

Service was friendly with an explanation of what was done. Kevin came in to tell me there were hamburgers and hot dogs if I wanted some. I didn't, but it was a nice gesture.

Customer: Teach123
Date: 2018-04-02
Reason For Visit:
Employees dealt with:

Trust worthy

Dave Adams is the best service advisor aske for him by name l. Told me what the problem was and I didn't get overcharged

Customer: MrcoxxNH
Date: 2018-04-01
Reason For Visit:
Employees dealt with:

IT WAS A PLEASANT EXPERIENCE AS USUAL BUYING A TOYOTA

Thank you Sean for making my BUYING experience so easy sometimes auto dealers take advantage of people but this was not the case .Sean was excellent getting exactly what I wanted it was a pleasure BUYING my new car Professional did not rush me and most of all listened to me

Customer: Kona5050
Date: 2018-03-31
Reason For Visit:
Employees dealt with:

Excellent service

Everything was excellent. I have been working with this dealership for a long time and am very happy with them. I always receive good service

Customer: Grace
Date: 2018-03-30
Reason For Visit:
Employees dealt with:

My experience was great and will go back in the future.

In the past my wife and I bought a RAV4 at this dealership. We are happy with the sales people and service center. That is why I decided to go back to IRA when I was looking for a new truck.

Customer: Tundra18
Date: 2018-03-30
Reason For Visit:
Employees dealt with:

Happy

Everyone was so informative and pleasant, great dealership with great employees.. My salesman was very polite and listened and understood what I wanted and needed and guided me all the way, very appreciative..

Customer: corolla me 1
Date: 2018-03-30
Reason For Visit:
Employees dealt with:

Thank you

Came in for an oil change. My Service Consultant, Dan Smith was awesome. He was professional, kind, informative and very helpful, made the process easy breezy! Was sad to hear that shuttle driver Paul had retired, loved that guy, he was an amazing man. The shuttle driver I had was great, I can't recall his name but he washroom Santo Domingo, I asked where he was from because I recognized his accent, I'm from Caribbean as well. He was friendly and courteous. The woman at check out was smiling, friendly and fast. The Bonus of the day was the awesome dog I got to pet for about 15 minutes while I waited for my shuttle, beautiful brown/rust color labradoodle who I understand is a regular at the dealership, he was awesome, hope he is there the next time I go back in :) Thank you for everything, see you next time! Annette

Customer: AWikander
Date: 2018-03-29
Reason For Visit:
Employees dealt with:

Great experience!

I would recommend Mo (sales person) and the sales manager (sorry~don't remember his name) whole heartedly. I typically ignore these review requests, but this time I wanted to take part. I will recommend to my in-laws (drive a Highlander and have for years) and to anyone else should the topic come up. Thank you!

Customer: richonh
Date: 2018-03-29
Reason For Visit:
Employees dealt with:

vehicle buying made easy

the sales people were knowlegable, courteous, and very eager to answer any questions I had, taking time to not only answer but explain in a manner that was very understandable

Customer: happy customer
Date: 2018-03-29
Reason For Visit:
Employees dealt with:

75k routine service

Made a last minute phone call to book service and was easily given a time of my choice. Easy check in and a quieter wait area to read until my appt was complete. James, service advisor, was pleasant with a good sense of humor.

Customer: DaviesTL
Date: 2018-03-28
Reason For Visit:
Employees dealt with:

25,000 service

Excellent, thank you. I will not continue to fill out reviews if you pressure me with length of review. Some people would rather tell the story with a few 5-star clicks.

Customer: Julie Daniels
Date: 2018-03-28
Reason For Visit:
Employees dealt with:

Non pressuring and very friendly environment

Everyone there greets you wether your purchising a vehicle or going to the bathroom. I never felt pressured or overwhelmed. Very satisfied with Sean and the rest of the ira team!

Customer: Mrfrench
Date: 2018-03-28
Reason For Visit:
Employees dealt with:

service--truck purchase..

Service was quick.. Also 5 stars to Business Manager Chuck Goodwin.. his speed and professionalism in taking care of my truck purchase was great.. answered all my questions.. thanks..Ward Ducatte

Customer: Duke
Date: 2018-03-26
Reason For Visit:
Employees dealt with:

Great patience

Got immediate attention when my service vehicle was diagnosed and costs were considered. Got to test ride vehicles and ask lots of questions and got great answers.

Customer: Reno123
Date: 2018-03-26
Reason For Visit:
Employees dealt with:

excellent

Everyone was polite and informative and answered all my questions and concerns, and overall I am very happy with my purchase and with Yuriy, he is a wonderful young man.

Customer: corolla me 1
Date: 2018-03-26
Reason For Visit:
Employees dealt with:

always satisfied

Have been coming to Toyota for years now and I am never disappointed with my service right from the time I walk in the door.. Jenny-Lynn Loring was my service advisor and she was very pleasant and helpful with any questions I had. A wonderful employee for Ira Toyota....Thank you Jenny. I had Mark Harrison do my oil change and inspection and he did it at a reasonable time while I waited for my car. I always ask for Mark to work on my car because he is such a knowledgable and easy to understand when regarding my car. I have never been dissatisfied with his work or his suggestions when it came to anything that he recommended for my car. Thank you Mark! While waiting for my car I took a look at your 2018 vehicles in the showroom. I am looking to getting a new vehicle in the next year. I was approached by your sales consultant Sean McGinnin and was very pleased with his approach and his explanation on possibly leasing a car.I did take a test ride in the new Toyota Camry and was pleased with this car. Unfortunately leasing at this time did not meet my finances right now but hope in the near future I will be returning to get a car here at Ira. When that time comes I will be asking for Sean McGinnin with my purchase. He is a definite asset to your company. Thank You Ira and thanks for all of your wonderful service!!

Customer: russflo
Date: 2018-03-25
Reason For Visit:
Employees dealt with:

New car

Always gave a great experience wether buying a new car or getting service. Everyone is very friendly and helpful. They keep me informed every step of the way.

Customer: nhab7153
Date: 2018-03-25
Reason For Visit:
Employees dealt with:

Your sales person Dan was great to work with

Dan Levesque was very great to work with. We ran the numbers both ways either buying outright or Leasing. He made arrangements for me to take the vehicle overnight so I could judge the headlights. And they are great. He answered all my questions went through the vehicle thoroughly with me and make sure that I understood everything about the vehicle. I will see Dan the next time I want to buy a vehicle!

Customer: Jbmjbm423
Date: 2018-03-24
Reason For Visit:
Employees dealt with:

Quick and complete

The visit was very thorough and completed in a very short time. Easy to schedule. Waiting room clean and comfortable. Staff extremely curtious. Always a pleasure.

Customer: Dan
Date: 2018-03-24
Reason For Visit:
Employees dealt with:

Service

Great service every time I go there. .When we bring our vehicles there for service the technicians do a good job in keeping the vehicles in good condition.

Customer: gmarc
Date: 2018-03-24
Reason For Visit:
Employees dealt with:

All went smoothly

Always easy to work with service team. Even though I came in for service, I actually bought a new Camry as well. Chris Grandmaison was great to work with.

Customer: Caravan101
Date: 2018-03-23
Reason For Visit:
Employees dealt with:

Amazing experience!

Reuben and the rest of the team at Ira Toyota of Manchester were amazing. They were all super friendly and helpful. I was purchasing a used vehicle, so it wasn't like they were catering to me because I was dropping a ton of money on a new car. They still treated me as though I were. Not your typical car salesmen type of place at all. I'm super happy with my purchase and will be back in the future when the time comes for a replacement vehicle.

Customer: bpneely
Date: 2018-03-23
Reason For Visit:
Employees dealt with:

Double down

I went to your dealership to lease a car for my son in his last semester of college. Dealt with Kim on the internet to set up a basic deal which was excellent, got the price and deal I wanted. Went in later that day to secure deal which went ultra smooth and saw a truck I liked. Needless to say after the good deal I struck for my son the team of Matt and your sales manager Brian managed to make a deal I couldn't refuse for the f150. So to summarize went in to lease a single car at 230 pm and left with two cars at 9pm. Great dealership!

Customer: Seabass2
Date: 2018-03-22
Reason For Visit:
Employees dealt with:

Excellent experience

We are very happy with our experience with Ira Toyota of Manchester. Dave Lelesi was very knowledgeable and was very helpful in answering all of our questions. Thank You!

Customer: mattg
Date: 2018-03-20
Reason For Visit:
Employees dealt with:

2018 tundra

Great experience.made transaction easy..should make gap insurance more reasonable.was in and out no time ..financing went thru fast..thank you Liz and rick.

Customer: Eric's tundra
Date: 2018-03-20
Reason For Visit:
Employees dealt with:

Excellent

Very happy with my new Rav4. This is the 4th vehicle that I have had the same salesman. I like that he has been there that long.

Customer: Baby8804
Date: 2018-03-19
Reason For Visit:
Employees dealt with:

I'd rather have a root canal than buy a new car

Yes I'd rather have a root canal than buy a new car. Usually. Because the experience is usually so painful. Completely the opposite at IRA. I was given up-front internet pricing before arriving which alleviated all the typical back and forth. Our salesman, Anton, was professional, knowledgeable about the products, respectful of our time, and easy to deal with. We leased a RAV4 and were so pleased with the process we returned the following week with my son and he leased one as well. Great job by your internet sales coordinator, Anton, and the whole team.

Customer:
Date: 2018-03-19
Reason For Visit:
Employees dealt with:

Service exceptional!

When you visit this service center you can expect nothing less of best customer focused approach to excellence! Meet and greet with walkthrough of all services before and after along with ability to conform to needs of your next visit in advance. what else could you ask for specially when they are always keeping their labor certified in all great work !!! I highly recommend and kudos to the current management!

Customer: Arjun
Date: 2018-03-18
Reason For Visit:
Employees dealt with:

Great service everytime!

Went for my 25k service .As usual very professional and attentive to me and my time. I will continue to do all my services at IRA Toyota Manchester even though my complimentary services have ended.

Customer: jbizzell
Date: 2018-03-18
Reason For Visit:
Employees dealt with:

Efficiency exceeded only by pleasantness of Bryan

The service department efficiency was exceeded only by the pleasantness of Bryan and the shuttle service staff.. Our service was completed more quickly than estimated at time of booking. This experience continues to affirm our assessment of discovering a second Toyota family after our recent move to New Hampshire.

Customer: Charlie
Date: 2018-03-17
Reason For Visit:
Employees dealt with:

Seemed fair

I dropped in to get routine service done to my Corolla and they didn't try and sell me additional work. I have had previous work done here and always satisfied.

Customer: Tomas t
Date: 2018-03-17
Reason For Visit:
Employees dealt with:

Diagnostic

Excellent service for a diagnostic of a snud (snow and mud) encased undercarriage and grinding on turns. Great followup and updates were provided to me.

Customer: Bbbbbbbbbbbbbb
Date: 2018-03-17
Reason For Visit:
Employees dealt with:

Great chance be comfortable with the Highlander

I appreciate the chance to be comfortable with the 2018 Highlander on a test drive. Thank you Matt for helping me set up the phone and explaining the controls.

Customer: dantepd41
Date: 2018-03-17
Reason For Visit:
Employees dealt with:

great service

took me right away and service finished in less than an hour. your review demands more than i care to write; please fix it asasp

Customer: R H Richardson
Date: 2018-03-15
Reason For Visit:
Employees dealt with:

We were treated well as always.

Our expectations were met and we were treated fairly. Enjoyed working the deal ovet email. Much easier and efficient way than doing it in person.

Customer: Tom
Date: 2018-03-13
Reason For Visit:
Employees dealt with:

Amazing customer service

I got right in not waiting and 10k maintenance only took 45 min Jenny was amazing to work with I will definitely be back ! They even offered coffee while I wait

Customer: Shellyp1224
Date: 2018-03-13
Reason For Visit:
Employees dealt with:

Quick service.

Pleased to get right in and out. Didn't use up a lot of my day. Definitely worth the price. Clean and relaxing waiting area.

Customer: SBCB
Date: 2018-03-12
Reason For Visit:
Employees dealt with:

Efficient

The process was very efficient - start to finish. This is our third car with IRA - always impressed. Recently I had my son visit the dealership and he bought a Highlander. Your work does pay you dividends. Thanks!

Customer: 3camrys
Date: 2018-03-12
Reason For Visit:
Employees dealt with:

Patience and careing

Adam Fernald our sales person showed patience and understanding dealing with my wife and I. This is our 5th car leased with Toyota of Manchester.

Customer: Chuck-n-Jan
Date: 2018-03-11
Reason For Visit:
Employees dealt with:

Patience and Kindness for Elderly Customer

Bryan Bell, Service Advisor, showed tremendous kindness and patience. I was tired from putting in extra hours at work the day before and had to get to work early to prepare for a staff meeting. Bryan easily set up the work scope for my car and organized the ride to my office. At the end of my work day when I picked up my car he took the time to explain everything clearly to me. He even took a few moments to assist me to get my work bags into my car. No time wasted ... just enough extra kindness. Please let him know how much he was appreciated!

Customer: Mary Sliney
Date: 2018-03-09
Reason For Visit:
Employees dealt with:

See Mo

I was at Ira Toyota last Sunday, pick a 2015 Rav4 take road test like it and buy it , the man who help me was Mo , and i strongly recommend go to Ira see Mo , thank you

Customer: Ferhat Durakovic
Date: 2018-03-09
Reason For Visit:
Employees dealt with:

I can't even begin to tell you how fabulous Ira of Manchester was. Our salesman was the absolute best. We tried another Toyota dealer in Nashua and the service was absolutely horrible, so when we walked in to Ira we were a bit bitter but the salesman was the greatest. We got there a little early at 10:45 am and they didn't open until 11....he came out and greeted us before they even opened! He took us for a test drive and he drove first which was great because he could show us all the details of the truck. He went over every inch of the vehicle and even helped us get the price we wanted. Ira was great from the salesman to the finance dept. If I could give it more stars I would. I would definitely go back again.

Customer: Randi DeLoreto
Date: 2018-03-09
Reason For Visit:
Employees dealt with:

Excellent Experience

I actually bought an Audi from Nina. Nina was so helpful and pleasant - a true pleasure to purchase this car from her. The financing experience was superb! The service department put on an all weather package for me. Although they are admittedly not experts in Audi, they went out of their way to provide quality workmanship and service. I would highly recommend the sales and service of this dealership. Excellent job team!

Customer: Jen C
Date: 2018-03-08
Reason For Visit:
Employees dealt with:

Excellent Experience

This is my second time at this dealership and both times I had a very good experience. I would definitely recommend Ira Toyota to my friends...

Customer: tlk121860
Date: 2018-03-08
Reason For Visit:
Employees dealt with:

Excellant service.

Brought my car in for the 20,000 mile service. The service consultant, James Page, did a fine job. He corrected a problem I had with my inspection sticker from a previous visit. Work was done in a timely manner.

Customer: Douglas Perrigo
Date: 2018-03-07
Reason For Visit:
Employees dealt with:

Great service

Ira Toyota always delivers for me! Very helpful and willingness to help me anytime I need it. Great people and great service. No complaints here

Customer: Unknown
Date: 2018-03-07
Reason For Visit:
Employees dealt with:

Maintenance checkup

Excellent customer service!! Professional staff. Did not have to wait long....Clean waiting room. I've owned many Toyota vehicles and would highly recommend this service center.

Customer: Kathy
Date: 2018-03-06
Reason For Visit:
Employees dealt with:

Noise heat shield

Very Pleasant and helpful .service was Fast, mr. adam answered all my quistions. And informed me of all he did and future needs.he also was very well manored

Customer: Llongden
Date: 2018-03-06
Reason For Visit:
Employees dealt with:

GREAT PRICE and FABULOUS EXPERIENCE

General Manager Greg Leduc and Sales Associate Joshua Wilson did everything possible to make my experience a great one. They went above and beyond and I couldn't have received a better price.

Customer: Erica D
Date: 2018-03-06
Reason For Visit:
Employees dealt with:

Very Pleased

Everyone I dealt with for the purchase of my new vehicle was helpful and courteous. I am very pleased with my experience at Ira Toyota of Manchester.

Customer: Lynn D
Date: 2018-03-05
Reason For Visit:
Employees dealt with:

Let me preface my review by saying that I always dread shopping for cars. I cannot stand the old "let me talk to my manager" routine and I hate feeling like I'm being pressured into a deal. HOWEVER, my car buying experience at Ira was nothing like that. Elizabeth listened to everything I wanted from my vehicle and worked hard to make sure that I got it. Any time she suggested something that I declined, she took the feedback and moved on, never pressuring me to "cave in" on features, payments, or anything else. She has been great about following up w/ me to make sure I'm satisfied and even checked in to make sure my heated seat installation went off without a hitch. Peter was great explaining all the paperwork that I needed to sign. Again, when he offered coverage or options that I declined, he did not push or try to pressure me into anything. James, in the Service Department, was great when I went in for my heated seat installation. He even checked in w/ me, when I was still waiting for my ride, to make sure that I hadn't been forgotten and didn't need a ride home. Overall, I can't say enough good things about my experience thus far.

Customer: Natasha 1534
Date: 2018-03-04
Reason For Visit:
Employees dealt with:

Great experience

Brought my Camry in for inspection and 20,000 mile servicing. A very satisfactory experience. We waited for the car to be ready. Our Service consultant checked in several times to let us know how much longer it would be. There were no delays or unexpected charges. The waiting area is pleasant with beverages and snacks available at no charge. A play area for children and an enclosed computer area with desks are provided. All together an excellent and pleasant dealership.

Customer: Happy Customer
Date: 2018-03-03
Reason For Visit:
Employees dealt with:

Pleasure to work with

Great experience buying a used car from Ira.e Pedro was great to work with. Used vehicles were priced below the competition. I would buy from Ira Toyota again.

Customer: Matt
Date: 2018-03-03
Reason For Visit:
Employees dealt with:

Great experience

Always courteous. Always thorough. Quick pleasant experience. Pleasant clean waiting area with treats, coffee, soda and various t vs to watch while you wait. Toys for little ones to play with while you wait.

Customer: Pat
Date: 2018-03-03
Reason For Visit:
Employees dealt with:

Generally, I have a pretty negative view of car dealerships. Ira Toyota rises above that and has impressed me at every point. Before I even went there, my research showed them to have the lowest price points for the car I was looking for, consistently below book. When I reserved a test drive, they stayed in contact without being pushy. The day I came in, the staff moved quickly to show me only th vehicles I wanted to see. The showroom was well-stocked with amenities that kept my son occupied during the paperwork, which moved along at a decent rate. Last, when they discovered they could not beat the rate I had from my credit union, they rewrote the paperwork on their own initiative to get me the better rate. The integrity and professionalism of Ira Toyota is such that I may not have reason to go elsewhere so long as these guys continue setting the standard for what used to be a dreaded process.

Customer: Chris Whiteman
Date: 2018-03-03
Reason For Visit:
Employees dealt with:

Had our 2 Scions serviced by Ira Toyota as as usual great service. Our experiences have always been great they get us in and out quickly. They have always stood behind all of their work and prices are reasonable compared with other service facilities. Today our Service Advisor George Maxcy took great care of us arranged for the shuttle to take us home and picked us up when cars were ready.

Customer: steve bott
Date: 2018-03-03
Reason For Visit:
Employees dealt with:

Charlie

Being new to the area, various Toyota drivers were asked if they would recommend their Toyota dealership. This is important because of the 20+ year relationship (sales and service) with Fitzgerald Toyota in Gaithersburg, Maryland. The one dealership that seemed to meet our standards was Ira Toyota. One long-time customer of Ira Toyota even provided the names of the sales and service personnel that we should talk with before making any final decision. After spending a day with Dave Lelesi, Charlie Tziolis and Chuck Goodwin, this recommendation proved to be completely accurate. We felt like we had moved from our previous Toyota family to our new Toyota family.

Customer: Charlie
Date: 2018-03-02
Reason For Visit:
Employees dealt with:

Excellent Service Work

The service representative was James Harding who greeted me promptly when I got to the Service Department. James was cordial and efficient in writing up the service order, and the entire check-in process took less than five minutes. IRA Toyota had a clean, comfortable waiting area, and all service work was done promptly. The quality of work performed was thorough, and the IRA cashiers were friendly and helpful.

Customer: 12345
Date: 2018-03-02
Reason For Visit:
Employees dealt with:

Best New Car buying Experience I have had.

My Sales person Pedro Sanabria made the new car buying experience exceptional. All items discussed were more than clear and his effort to cover every detail of the purchase and delivery was so helpful. I was actually not going to pursue buying a car in Manchester as I am local to Toyota of Nashua.. I am so glad I gave Ira Toyota of Manchester and Pedro a chance to show that they were an exceptional Toyota dealer.

Customer: Bruce4345
Date: 2018-03-01
Reason For Visit:
Employees dealt with:

Excellet Experience

Exceptional customer service, Thanks, Junior!! Thank you for your great help and assist me so quickly. Your patience, good communication. I love my car and it's exactly what I wanted. Thanks to you I am grateful to have chosen to buy my car with you, Thanks!

Customer: Mercedes1990
Date: 2018-02-28
Reason For Visit:
Employees dealt with:

recent service

Nice short appointment, nice clean shop. Greeted promptly, walk-around preliminary check, then straight to the shop. Waiting area was clean, seating was good. Dog owner friendly.

Customer: steve
Date: 2018-02-28
Reason For Visit:
Employees dealt with:

Excellent experience

Excellent experience every time I get any type of work done Bryan Bell is Excellent and communicates well and let me know what’s going on with my vehicle at all times

Customer: Xxakacookie4lxx
Date: 2018-02-28
Reason For Visit:
Employees dealt with:

Exceptional

They have made it easy when you first walk through the door and bringing your car in for service . Exceptional customer service defibatkey reccomend for excellence . They treat you like family

Customer: Misfit/19
Date: 2018-02-28
Reason For Visit:
Employees dealt with:

Toyota Tacoma

Very positive experience and would def. purchase another truck from IRA Toyota.....Danny Levesque is an asset to IRA Toyota and is an excellent salesman!

Customer: Toyotatruck
Date: 2018-02-28
Reason For Visit:
Employees dealt with:

Another great experience with Dave Lelesi!

This is my third car leased through IRA Toyota and Dave has been incredible every time. He worked with me to get my monthly payment at an affordable price without being pushy or pressuring me into paying more than I wanted to, which is so hard to find when it comes to car dealerships! Bradley Jewett was also great to work with and helped make the experience quick and painless. Chuck Goodwin is a fantastic finance manager - he was so personable and easy-going and helped me get GAP coverage while still keeping my payment affordable. I cannot say enough great things about the team at Ira Toyota in Manchester - I will continue to recommend my family and friends every chance I get!

Customer: KatieSmith28
Date: 2018-02-27
Reason For Visit:
Employees dealt with:

The team at IRA Toyota of Manchester was outstanding to both my wife & I. My wife does not like car shopping, so she tasked me with finding her a new car. Kevin, the salesman, was very accommodating and even suggested driving to our house so that she could see the car. Throughout the whole process Kevin was excellent and went above and beyond in accommodating our needs. When negotiating price, both Kevin and Rick worked with us to provide a fair reasonable price for both our trade in and new Rav-4. The Finance manager Dan was very entertaining and made the financing process very painless. In my experience, car shopping is always something that is long, time consuming, and straining. This was NOT the case at IRA Manchester, 5 stars all the way around. We will definitely be back for our next Toyota needs. Thank you IRA Manchester team!

Customer: Troy
Date: 2018-02-16
Reason For Visit:
Employees dealt with:

Dan was very professional and attentive to any questions I had. He was familiar with the vehicle I was interested in and explained how everything worked. He was polite and came in on his day off to finalize the sale. I am more than pleased with the way he made sure all my issues were dealt with. After purchasing the vehicle, I needed another remote key made which Tyler took care of quickly and easily at no cost to me per the sale contract. Excellent experience all around.

Customer: Peter Anderson
Date: 2018-02-16
Reason For Visit:
Employees dealt with:

I had an excellent experience purchasing my 2012 Toyota Tacoma at Ira. I dealt with John Ramos in sales, who was fantastic to work with and continually demonstrated that he had my best interests in mind. My truck had a small slightly rusted dent in the hood when I bought it; nothing big, but required body shop time. John in conjunction with the used car manager, Brad, took car of it 100% and provided me with a free rental for 5 days during the down time. While the car was in the shop, I received daily calls from John checking in with progress. I would not hesitate to purchase again from John, and have already recommended my friends head down there for their vehicle needs.

Customer: Cameron Planck
Date: 2018-02-15
Reason For Visit:
Employees dealt with:

I had a 2pm appt for an oil change and arrived at 1:55. I waited in my car in the bay for about 15 minutes before someone came to speak to me. The woman who assisted was Jenna or Jenny I believe and was absolutely wonderful. She was both professional and extremely friendly. I was given an accurate wait time for the service which is always a plus. The waiting area is great. There is comfortable seating along with snacks and beverages. The experience with the service agent was what made this review 5 stars instead of 4 so thank you!

Customer: Jennifer Baker
Date: 2018-02-11
Reason For Visit:
Employees dealt with:

I’m in love with my new RAV4! Chris, the sales person that I worked with was so friendly as well as very knowledgeable and all around a pleasure to work with! Chuck, the finance manager was also very kind, and answered any questions I had in great detail while signing the paperwork. Over all it was a wonderful, PRESSURE FREE car buying experience. I will definitely be purchasing my next car from IRA, as well as sending family and friends their way! 😊

Customer: Cherisse Wildflower
Date: 2018-02-02
Reason For Visit:
Employees dealt with:

My Sales person Pedro Sanabria made the new car buying experience exceptional. All items discussed were more than clear and his effort to cover every detail of the purchase and delivery was so helpful. I was actually not going to pursue buying a car in Manchester as I am local to Toyota of Nashua.. I am so glad I gave Ira Toyota of Manchester and Pedro a chance to show that they were an exceptional Toyota dealer.

Customer:
Date: 2018-02-01
Reason For Visit:
Employees dealt with:

Very positive experience and would def. purchase another truck from IRA Toyota.....Danny Levesque is an asset to IRA Toyota and is an excellent salesman!

Customer:
Date: 2018-01-28
Reason For Visit:
Employees dealt with:

This is my third car leased through IRA Toyota and Dave has been incredible every time. He worked with me to get my monthly payment at an affordable price without being pushy or pressuring me into paying more than I wanted to, which is so hard to find when it comes to car dealerships! Bradley Jewett was also great to work with and helped make the experience quick and painless. Chuck Goodwin is a fantastic finance manager - he was so personable and easy-going and helped me get GAP coverage while still keeping my payment affordable. I cannot say enough great things about the team at Ira Toyota in Manchester - I will continue to recommend my family and friends every chance I get!

Customer:
Date: 2018-01-27
Reason For Visit:
Employees dealt with:

Alex was friendly and professional. He listened to what I wanted and did his best to find the right vehicle at the price I wanted to pay. Everyone there was very friendly and helpful and respectful. I would definitely recommend IRA Toyota to anyone looking for a vehicle.

Customer: Elizabeth McGilvary
Date: 2018-01-27
Reason For Visit:
Employees dealt with:

This the third vehicle we have purchased from this dealership.The sales experience was great.The service experience is also great. My vehicle is serviced on time and quickly. Everyone is friendly and polite. There is a comfortable area to wait in with snacks and beverages available.

Customer:
Date: 2018-01-25
Reason For Visit:
Employees dealt with:

Jim Made the experience of getting a new car quick and knowledgable. He Answered all the questions asked of him and made it easy to know what to do in the process . It was my first experience leasing a car and I felt everything was covered and the process moved along smoothly. I was given the opportunity to drive the car and was so pleased with the fabulous deal I got! Jim was easygoing and made the whole leasing process fun! Thanks Jim again for your great service!

Customer: Karen Dyke
Date: 2018-01-25
Reason For Visit:
Employees dealt with:

I have had a very good experience with IRA Toyota. It is always very easy to get an appointment quickly. The reps are consistently friendly and knowledgeable.

Customer:
Date: 2018-01-24
Reason For Visit:
Employees dealt with:

We had a exceptional car buying experience at Ira Toyota last week purchasing our new 2018 Tundra. I worked directly with Chris Grandmaison who took the time too listen to the needs and expectations my wife and I we're looking for in a new vehicle. Over the course of our visits to Ira and communication through email, phone and text Chris helped us find the fit that met our lifestyle. Chris is very understanding and knowledgeable of the vehicles which eliminated the headache of viewing ones we were not interested in. My wife and I had an outstanding experience at Ira Toyota and a special thanks to Chris for all his help.

Customer: David Larrabee
Date: 2018-01-24
Reason For Visit:
Employees dealt with:

Always receive top notch service here! Never pressured for unnecessary repairs. Have always had the work done correctly the first time and in a timely manner. Friendly staff. The service advisors that have helped me are all great and efficient, Tim G, Jennie, George. The techs always keep my truck in great order, Adam and Kieth are top notch techs!

Customer:
Date: 2018-01-23
Reason For Visit:
Employees dealt with:

Backstory: I've always loathed the car shopping experience. Until I went into IRA in Manchester on January 27th. I had done my research on the vehicle I was interested in, and was met at the door and greeted by Carlos. I told him the specific vehicle I was interested in, he quickly got it set up for a test drive. 15 minutes later, we're back at the dealership. Within 10 minutes, we have agreed on a price, and the process is in motion. Drove the car off the lot that day. Carlos and Business Agent Bel we're OUTSTANDING, in every way: personable, provided timely & detailed information, never felt ANY pressure. By far, the best car-buying experience this jaded and cynical SOB has ever had. HIGHLY recommended.

Customer:
Date: 2018-01-22
Reason For Visit:
Employees dealt with:

Went very well each time I go to the location helpful staff place is always clean and welcoming most of my family have purchased all there vechiles from the location

Customer:
Date: 2018-01-21
Reason For Visit:
Employees dealt with:

The overall rating of 5 stars is based on our experience with John Ramos. He was an excellent, no pressure, informative salesman. He took time to get to know us and our needs and subsequently tailored the sales experience based on this information. There was no hint of an attempt to upsell us which served to build trust in him. This resulted in a sale that otherwise may not have happened. I would like to note that on two occasions, both my wife and I overheard a loud and disrespectful gentleman from the front desk loudly directing and demeaning a number of other employees. Ordinarily, my wife and I would have walked right out but again, because of the relationship established between ourselves and John, we stayed and bought a vehicle. To summarize, we bought this vehicle at Ira because of John. In our opinion, you should find more salesman like this guy and seriously consider him for future promotions. PS. Nice touch with the coffee bar. It kept us going with the long wait to write a check to the finance department.

Customer:
Date: 2018-01-20
Reason For Visit:
Employees dealt with:

Tyler was great! Very professional, not pushy, followed up as he promised w/speedy turnaround time. Thanks for not taking up my whole day off!!

Customer:
Date: 2018-01-19
Reason For Visit:
Employees dealt with:

Vinny was an exceptional salesman. He answered all our questions. Passion for our experience and excitement for our car purchase was his goal. No pressure. He advised us of options it was a pleasure to have him as our sakes guy. Chuck did our financing and warrantee packages and he was also terrific. Great teamwork and happy customer Lisa and Chuck Graham

Customer:
Date: 2018-01-18
Reason For Visit:
Employees dealt with:

My wife and I were looking for an SUV with a comfortable adjustable front seat. Ashley listened and found us just what we needed. She was very helpful and knowledgeable about our new Highlander. .

Customer:
Date: 2018-01-17
Reason For Visit:
Employees dealt with:

So happy to be leasing a new car! Wonderful experience, gave me a fair price on my trade. Ruben was wonderful, and patient since he had to email me for a few days before I was able to make it in. As happy as I am in this one, looking forward to my next one in 3 years ;) Thank you for all your help!

Customer: Andrea Mitchell
Date: 2018-01-17
Reason For Visit:
Employees dealt with:

My service was done quicker than I could get back. That never happens so that was definitely impressive! I tried to joke a few times and it seemed he wasn’t into it haha but overall very professional

Customer:
Date: 2018-01-16
Reason For Visit:
Employees dealt with:

I needed new brakes and new tires. George Maxcy was very helpful in getting a good price and made the visit less stressful with all of the $$$'s I had to spend.

Customer:
Date: 2018-01-15
Reason For Visit:
Employees dealt with:

Great experience. I was told it was going to take around an hour or a little more and it took around an hour an a half. I was satisfied with that because at another location they told me 45 min which became almost 3 hours. Dan was very courteous and kind. I loved how he gave me a run down of the service and my car. Thank you

Customer: tata Sliva
Date: 2018-01-15
Reason For Visit:
Employees dealt with:

Friendly and fast service. I was treat professionally with a positive attitude. I would highly recommend to anyone in or around my area. Thank you.

Customer:
Date: 2018-01-13
Reason For Visit:
Employees dealt with:

I receive an appointment at my convenience and it was completed very quickly the service personal was very friendly and got me out quickly great experience

Customer:
Date: 2018-01-12
Reason For Visit:
Employees dealt with:

great experience and wonderful service. I would recommend toyota in manchester for all service needs. They are excellent. Mt car was taken in quickly and fixed on a timely basis. I always buy my cars from you. This will be my thire corolla.

Customer:
Date: 2018-01-11
Reason For Visit:
Employees dealt with:

Jenny-Lynn is the best service person I have been to, in fact I call her every time I need service and even just a question. She is very knowledgeable and helpful.

Customer:
Date: 2018-01-10
Reason For Visit:
Employees dealt with:

Came to Pedro @ Ira Toyota of Manchester with a need for an affordable dependable ride. Left in a short easy time with pleasing wheels I can afford. Everything went perfect with Pedro! Thanks so much to the Ira Team - Pedro, Moe & Charlie! Manchester Ira Toyota Rocks!!!

Customer: Susan Bolduc
Date: 2018-01-10
Reason For Visit:
Employees dealt with:

Ira Toyota was the perfect place to lease my first car. Everyone was extremely helpful and professional and worked hard to make my dream car affordable. I was dreading the car shopping experience but Lisa and everyone at this dealership made this process easy and hastle free, without being “pushy” like I had experienced at other dealerships. Thanks for everything!!

Customer:
Date: 2018-01-09
Reason For Visit:
Employees dealt with:

Smooth and fast trade in of my old lease for a new lease. Sales team was awesome! Josh was great, friendly and informative for all of our questions. Helped us set everything up needed for the new car. Very painless process. Absolutely recommend coming here!

Customer: Brian Brandt
Date: 2018-01-09
Reason For Visit:
Employees dealt with:

Smooth and fast trade in of my old lease for a new lease. Sales team was awesome! Josh was great, friendly and informative for all of our questions. Helped us set everything up needed for the new car. Very painless process. Absolutely recommend coming here!

Customer: A Google User
Date: 2018-01-09
Reason For Visit:
Employees dealt with:

The service consultant was honest on what had to be done on my vehicle. Didn't try to add a service that wasn't needed. Great friendly service and fast. Easy to make an appointment online and you can pick a time slot that is convenient.

Customer:
Date: 2018-01-08
Reason For Visit:
Employees dealt with:

Easy. Pleasant. Seamless from the initial online inquiries to driving off the lot. Danny and his team were a pleasure to work with, never once tried to up-sell me, answered all my questions, and were patient throughout the entire process.

Customer:
Date: 2018-01-07
Reason For Visit:
Employees dealt with:

Wonderful customer service! Very professional and made my car buying experience easy and with no stress at all! It was a pleasure working with Sean McGinnin and will continue to do so in the future.

Customer:
Date: 2018-01-05
Reason For Visit:
Employees dealt with:

As always, the service we received (this time was our 10,000 mile service) was excellent. Despite a little wait checking in due to the volume of cars coming in, the service managers were attentive to me and kept me informed as to when I would be next. Once my car was in, service was quick, efficient, and the service manager (Tim) continued to be attentive. Thanks.

Customer:
Date: 2018-01-04
Reason For Visit:
Employees dealt with:

This dealership does it right. Quick communications, listened to what I was looking for in a new vehicle, and provided options. No high-pressure sales tactics, no games on the cost or financing - just fair, open negotiation. They even have a nice little kids area, which made the whole experience easier, since we had my 4-yr old with us!

Customer:
Date: 2018-01-03
Reason For Visit:
Employees dealt with:

This was the best car buying experience I've ever had. I wasn't pressured and was treated like a true customer. I was able to get the car I wanted at the lowest price as compared to all the other Toyota dealers.

Customer:
Date: 2018-01-02
Reason For Visit:
Employees dealt with:

Lisa was so great and helped me get into my dream car! She made sure to answer any and all of my questions and worked hard to get me a deal that worked with my families budget. She was so helpful and informative and knowledgeable with the car I was interested in. Bell in Finance was amazing as well. The whole Ira Manchester team has given me a great experience every time I have been there. I have been driving with Toyota for many years and will continue to because of them! Ira Manchester is the place to go!

Customer:
Date: 2018-00-31
Reason For Visit:
Employees dealt with:

Awesome customer service. The attention to detail is amazing. Always trying to make customer feel comfortable . No big pressure sales approach I have leased for 6 years and wouldn't change dealers

Customer:
Date: 2018-00-29
Reason For Visit:
Employees dealt with:

Prompt check-in was courteous and thorough. Unexpected state inspection was provided so I didn't have to return in April. All work was completed in about an hour. Checklists and inspection reports were attached to final invoice. Perfect!

Customer:
Date: 2018-00-27
Reason For Visit:
Employees dealt with:

Mike Fiala and Peter Plansky could not be nicer to deal with. They were both very professional, friendly and answered any questions I had. They both deserve a big bonus!

Customer:
Date: 2018-00-26
Reason For Visit:
Employees dealt with:

Jenny-Lynn in Service is 'Abolutely the BEST'. She is helpful, courteous, and professional. I will ask for her again at my next service appointment.

Customer:
Date: 2018-00-24
Reason For Visit:
Employees dealt with:

I brought my Tacoma in for a state inspection, oil change and tire rotation. The work was completed satisfactorily and in a timely manner. Everyone at the dealership was very courteous.

Customer:
Date: 2018-00-23
Reason For Visit:
Employees dealt with:

I was in for a routine 5,000 mile check and Bryan Bell was terrific. He told me what was going to be looked at when I told him I was under a bit of a time crunch he said he would do what he could. He completed the work, handed me a written report and sent me on my way very quickly. thanks Bryan!

Customer:
Date: 2018-00-22
Reason For Visit:
Employees dealt with:

Told them what I needed a state inspection. Had to drive at least a 100 miles, which I did. David said them would take care of it and I was out with in a hour.

Customer:
Date: 2018-00-21
Reason For Visit:
Employees dealt with:

Excellent Customer Service - quick, easy process. Friendly, clean environment. Work completed quickly and to my satisfaction. Reasonably priced and no pressure to do more. Highly recommend!

Customer:
Date: 2018-00-20
Reason For Visit:
Employees dealt with:

During a major snow storm, I had an emergency with my Tundra. The Ira team gave me an immediate appointment after my baby was towed to the dealership. Dan kept me well-informed during the hours work was being done on her. He was knowledgeable and very helpful and the price was unbeatable. This was my first time using Ira service, but Dan is now my go-to guy for all my service needs. Thank you Dan and the folks who worked on my baby.

Customer:
Date: 2018-00-18
Reason For Visit:
Employees dealt with:

Jenny is the best! She explains everything that needs to be done and works with me and helps me prioritize repairs to work with my budget.

Customer:
Date: 2018-00-17
Reason For Visit:
Employees dealt with:

I recently brought in my Prius for an oil change, wheel alignment and 2 new tires. Jenny is so knowledgeable and helpful! She was organized, quick to respond to emails and answers calls and genuine and genuinely seemed to care about my goal to drive my Prius until the wheels fall off.

Customer:
Date: 2018-00-16
Reason For Visit:
Employees dealt with:

Our salesperson Reuben Manning is awesome. He is very observant and takes notice. He brought me a vehicle that matches my nail polish exactly. Love the vehicle. The vehicle had the options I asked for and the color was perfect. Many thanks to Reuben

Customer:
Date: 2018-00-15
Reason For Visit:
Employees dealt with:

Brought my truck in to get a state inspection last minute and BRIAN BELL was very accommodating even though I was only getting a sticker.

Customer:
Date: 2018-00-14
Reason For Visit:
Employees dealt with:

Service department is friendly and helpful. It is easy to schedule a service appointment on-line and make changes if necessary. Courtesty multi-point inspection checks everything out. Recommedations for future services are provided.

Customer:
Date: 2018-00-13
Reason For Visit:
Employees dealt with:

Everyone in your service department, from the technicians, the shuttle drivers, and the check out person are super friendly and accomodating. I didn't mind that the shuttle to pick up my vehicle was late because I was very well informed that they were short handed at the time. Excellent customer service!

Customer:
Date: 2018-00-12
Reason For Visit:
Employees dealt with:

jen ny loring was helpful from the time idrove in the garage to the time i left the garage her politeness was over and above of what i expected keep up the good work

Customer:
Date: 2018-00-11
Reason For Visit:
Employees dealt with:

I was impressed with Tyler’s courteousness and efficiency. Service was completed in no time and I like the thoroughness of the paperwork given. Great coffee machine too!

Customer:
Date: 2018-00-10
Reason For Visit:
Employees dealt with:

This dealership has been a pleasure to work with,...they helped me find the best car for a great price. I would most definitely refer them to my friends and family!

Customer:
Date: 2018-00-09
Reason For Visit:
Employees dealt with:

I use Ira Toyota for all my service needs, and not jut my Toyota vehicles. The get me in and out quickly, and almost always have the necessary parts on hand. The few times they didn’t Enterprise Rentals is conveniently on site. With a great staff, clean waiting area, and convenient scheduling there is no reason to go anywhere else.

Customer:
Date: 2018-00-08
Reason For Visit:
Employees dealt with:

I love Ira Toyota Manchester! Service was fast and friendly. Waiting area was clean and welcoming. I will definitely continue with my service needs at Ira Toyota-Manchester.

Customer:
Date: 2018-00-07
Reason For Visit:
Employees dealt with:

I was very happy at being show around the facility and being shown a wide variety of vehicles I was better able to make a good selection after taking a test drive.

Customer:
Date: 2018-00-06
Reason For Visit:
Employees dealt with:

At the service center today I changed my appointment- moved it up and I arrived early. There was no wait to talk to Dan Smith. Signed the form. Seemed like 15 min to do my 15K service. My car was finished. Checked a couple of things for me in the 15min! Thank you!!

Customer:
Date: 2018-00-05
Reason For Visit:
Employees dealt with:

We already knew the car we wanted and were just shopping for our best price. Got a great price and experience on the internet, followed up in person to finish the deal. Got the great price as quoted, no hassle, added fees or bait and switch tactics. It was a refreshing change.

Customer:
Date: 2018-00-04
Reason For Visit:
Employees dealt with:

Danny L was fabulous! Super helpful and very kind! He made the process less difficult and helped me find exactly what I wanted. He was able to get me everything I wanted

Customer:
Date: 2018-00-03
Reason For Visit:
Employees dealt with:

Service

Good experience, Keith is very knowledgeable, he took the time to educate us about the different options available to use. In the end Patti and I bought two Rav 4.

Customer: donaldcaffelle
Date: 2018-00-02
Reason For Visit:
Employees dealt with:

Good experience, Keith is very knowledgeable, he took the time to educate us about the different options available to use. In the end Patti and I bought two Rav 4.

Customer:
Date: 2018-00-02
Reason For Visit:
Employees dealt with:

Ordinarily, I do not enjoy buying a car. I often feel pressured. Vinnie Capobianco made it fun to buy a car. His no pressure style, his personality and his attention to detail made it a real pleasure. You are fortunate to have him on your staff.

Customer: Ron Staley
Date: 2017-12-28
Reason For Visit:
Employees dealt with:

I worked with Bill and the team to get into a new car for the winter. I wasn't sure if buying a car would be feasible right now and have had bad experiences at other dealerships so to say I was wary was minimizing things. Bill and his team made the purchase as easy as possible and were wonderfully accommodating and made me feel so comfortable. Thanks so much for making my car buying experience easy!

Customer: Robin Wedlock
Date: 2017-12-14
Reason For Visit:
Employees dealt with:

I worked with Bill and the team to get into a new car for the winter. I wasn't sure if buying a car would be feasible right now and have had bad experiences at other dealerships so to say I was wary was minimizing things. Bill and his team made the purchase as easy as possible and were wonderfully accommodating and made me feel so comfortable. Thanks so much for making my car buying experience easy!

Customer: A Google User
Date: 2017-12-14
Reason For Visit:
Employees dealt with:

Dan was very professional and attentive to any questions I had. He was familiar with the vehicle I was interested in and explained how everything worked. He was polite and came in on his day off to finalize the sale. I am more than pleased with the way he made sure all my issues were dealt with.

Customer: Peter Anderson
Date: 2017-12-07
Reason For Visit:
Employees dealt with:

This review is for my most recent visit for routine maintenance on my Highlander. Bryan was my service tech, very personable guy. Estimated length of time was right on. Price was just under estimate. I was shuttled to the Mall by Ed, who was a super- great guy.

Customer: Lynn Champney
Date: 2017-12-07
Reason For Visit:
Employees dealt with:

Dan was very professional and attentive to any questions I had. He was familiar with the vehicle I was interested in and explained how everything worked. He was polite and came in on his day off to finalize the sale. I am more than pleased with the way he made sure all my issues were dealt with.

Customer: A Google User
Date: 2017-12-07
Reason For Visit:
Employees dealt with:

Great job

Always a pleasure coming to IRA for service. Everyone is always kind and helpful. I would recommend this dealership to anyone looking for a car or for servicing.

Customer: ST23
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

It was a great experience and very helpful

They explained in detail how leasing a car works. Very helpful and good advice was given. They explained the difference of owning and leasing and which was best for me!

Customer: Doncin1
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

very profesional

My service adviser Bryan was fantastic. Very professional from check in to reviewing the report card from the technician. Will request Bryan as my adviser next time I need service.

Customer: jbizzell
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

My service adviser Bryan was fantastic. Very professional from check in to reviewing the report card from the technician. Will request Bryan as my adviser next time I need service.

Customer:
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

I love the clean place where you pull up into to get service! The friendly knowledgeable people in the service area. David Adams was very good and easy to work with. My call to Ira Toyota started out with them knowing me with me saying who I was. I explained that I had an appointment scheduled for the upcoming Saturday but was hoping to get in that same day to get my oil changed and to rotate my tires. She quickly checked the computer and within seconds gave me enough choices for me to pick a time that worked for me! I went to the 99 for dinner while waiting and when walking back to Ira Toyota I was meet by David outside where he informed me that my car was ready and walked me through the process and I was on my way within 10 minutes. Thank you for the great attention to service and detail! John Watts

Customer: John Watts
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

I love the clean place where you pull up into to get service! The friendly knowledgeable people in the service area. David Adams was very good and easy to work with. My call to Ira Toyota started out with them knowing me with me saying who I was. I explained that I had an appointment scheduled for the upcoming Saturday but was hoping to get in that same day to get my oil changed and to rotate my tires. She quickly checked the computer and within seconds gave me enough choices for me to pick a time that worked for me! I went to the 99 for dinner while waiting and when walking back to Ira Toyota I was meet by David outside where he informed me that my car was ready and walked me through the process and I was on my way within 10 minutes. Thank you for the great attention to service and detail! John Watts

Customer: A Google User
Date: 2017-11-30
Reason For Visit:
Employees dealt with:

Pleasant and not pushy.

Everyone made my visit and purchase enjoyable. I was sad to part with my Matrix that I had owned for almost 8 years but James Sweatt assured me that I would love my new C-HR and I do. Chuck in finance was also an absolute pleasure to deal with.

Customer: Daniele66
Date: 2017-11-29
Reason For Visit:
Employees dealt with:

Everyone made my visit and purchase enjoyable. I was sad to part with my Matrix that I had owned for almost 8 years but James Sweatt assured me that I would love my new C-HR and I do. Chuck in finance was also an absolute pleasure to deal with.

Customer:
Date: 2017-11-29
Reason For Visit:
Employees dealt with:

Very happy customers

Went in to test drive a car and ended up purchasing one car and leasing a truck. Salesman Andy financing manager were extremely helpful and friendly.

Customer: Remi4
Date: 2017-11-28
Reason For Visit:
Employees dealt with:

absolutely fantastic

Let's just say that I am a very hard person to impress while purchasing a vehicle, but your staff of Ruben Manning Sales associate, Dan the director of finance, and Andrew went above and beyond, without being pushy, they were very understanding of my desires and needs to stay within my budget, they were very honest, sincere, and together we were able to accomplish my goal of purchasing the correct vehicle, I was very impressed with the fact that you're dealership has many programs for people with great credit or not so good credit, such as myself, Great Job!!!! I will definitely recommend you to my friends and family, as I already have begun to do so. Thanks again Mark Sacco

Customer: hannah#1
Date: 2017-11-28
Reason For Visit:
Employees dealt with:

Great sales and finance team!

John Ramos our sales representative was great. We were at the dealership for 7 hours test driving multiple cars and then negotiating the sale of our 2017 Sienna. John was patient and understanding to our needs and restrictions. Though it was a long day we were very happy with the deal we reached. We came back the next day and had an extremely great experience with Dan Whitehouse, Director of Finance. We enjoyed meeting with him and his personality. We have been customers of IRA for about 10 years. We leased our first car, a corolla in 2007-2008 and continue to come back because we always have a great experience. Thank you to John and Dan specifically but even the “lot guy” who was on his way home late in the evening took our sales rep to the offsite lot to get another model we were looking at. We appreciate the time and efforts of the team!

Customer: Dchiapet0426
Date: 2017-11-28
Reason For Visit:
Employees dealt with:

Excellent experience

Gerry was professional, knowledgeable and understood my reasons for needing a different car. He negotiated a lower price on the car for me and made sure my car payment was within my price range. It was a pleasure working with Gerry. IRA Toyota is fortunate to have him on staff.

Customer: Dianne
Date: 2017-11-28
Reason For Visit:
Employees dealt with:

Let's just say that I am a very hard person to impress while purchasing a vehicle, but your staff of Ruben Manning Sales associate, Dan the director of finance, and Andrew went above and beyond, without being pushy, they were very understanding of my desires and needs to stay within my budget, they were very honest, sincere, and together we were able to accomplish my goal of purchasing the correct vehicle, I was very impressed with the fact that you're dealership has many programs for people with great credit or not so good credit, such as myself, Great Job!!!! I will definitely recommend you to my friends and family, as I already have begun to do so. Thanks again Mark Sacco

Customer:
Date: 2017-11-28
Reason For Visit:
Employees dealt with:

Toyota

We went in to Ira Toyota of Manchester, Everyone is very friendly and up beat. Very professional and informative.Dave Lelesi was the car salesman he was so great. We explained our situation and our finace .Dave Lelesi work through it and he found us a perfect car. He really know how to explain every thing. All the staff at Ira are vert plesent, professional I would Absolutely recommend them if your thinking about puchesing a car. Ask for Dave Lelesi Thank you Ira Toyota of Manchester for the best experience Ralph &Grace

Customer: Ralph Devitto
Date: 2017-11-22
Reason For Visit:
Employees dealt with:

Pleasant experience

My wife and I had a pleasant experience with the employees of Ira Toyota. We had shopped at three dealerships in all and dealt with other fine sales people. We ultimately felt that the product and price were worth what will be a long-time good relationship with Ira Toyota.

Customer: 2Toyotafans
Date: 2017-11-22
Reason For Visit:
Employees dealt with:

Super service

Advisor handled my service appointment immediately upon arrival, explained time frame to complete my service and everything was done in the time he mentioned, satisfactory.

Customer: None
Date: 2017-11-18
Reason For Visit:
Employees dealt with:

When I️ arrived at the dealer I️ was assisted by Pedro. He asked me a few questions as to what I️ was looking for in a car. I️ informed him of my basic needs that I was looking for in an SUV and he made it a point to take all of them into consideration, also checking to see if there were any additional wants or extras that I️ may want in a car like a sunroof. Once we went over what I was looking for he pulled a car for me to test drive that had basically everything I said I needed in an SUV. Being a new graduate from college I️ was on a budget and Pedro also took that into consideration when he pulled a car for me to test out. He did a great job of asking the right questions to help get me into a car that fit my needs. Overall I️ was pleased with how the sale went and Pedro did a fantastic job at helping me with what I️ needed

Customer: Jacqueline Santos
Date: 2017-11-13
Reason For Visit:
Employees dealt with:

New Lease - 2018 Toyota Camery

I went into the dealership looking for a new lease. I met with Vinnie and he was extremely helpful. He was knowledgeable about all the features in the car and very friendly. He was able to make you feel comfortable while working through the process of finding the right car for you. When it came to negotiations he was honest and upfront with what is in your price range. He was able to work with me to get me in the car I wanted at price I could afford! I would highly recommend Toyota in Manchester and that anyone seek out Vinnie for assistance.

Customer: KeithJ22
Date: 2017-11-11
Reason For Visit:
Employees dealt with:

New car purchase

Just purchased a new 2018 Toyota Camry at IRA last week and we were very happy with the process. Our salesman, Bill, was helpful & very polite. He was not at all pushy & was a pleasure to deal with. He was quick to explain available options & helped us identify which options were important to us. Sales manager Greg was a pleasure to deal with & I strongly recommend his dealership & his team.

Customer: New Camry
Date: 2017-11-10
Reason For Visit:
Employees dealt with:

Great Place

They really take care of their customers. Always a good experience. This was not my usual person, first time working wirh Tim. I found the parking lot greeters to be a little creepy though. :)

Customer: WebgurlDesign
Date: 2017-11-06
Reason For Visit:
Employees dealt with:

Satisfied

This is my third Camry from IRA Toyota. I have always had satisfactory experiences with service and new purchases. Today I dropped in for my 10,000 mi check. I only waited a few minutes and Dan Smith took care of the rest. The wait time was accurate and the complimentary car wash a real treat. I have confidence that the care given was of high quality and professionalism.

Customer: Lorio
Date: 2017-11-04
Reason For Visit:
Employees dealt with:

Couldn't of asked for a better car shopping experience than the one I had at Ira Toyota of Manchester. VERY knowledgeable, caring and actually enjoy what they do. 3 gentleman I particularly dealt with, I want to say thank you to. Junior Garcia, Andrew and Brad. They all went above and beyond to make sure I was happy. Couldn't be more appreciative of those 3 gentleman. Want a great vehicle at a great price AND unbeatable customer service? Ira Toyota of Manchester is the place you want to go!!

Customer: Randy Jameson
Date: 2017-11-04
Reason For Visit:
Employees dealt with:

Couldn't of asked for a better car shopping experience than the one I had at Ira Toyota of Manchester. VERY knowledgeable, caring and actually enjoy what they do. 3 gentleman I particularly dealt with, I want to say thank you to. Junior Garcia, Andrew and Brad. They all went above and beyond to make sure I was happy. Couldn't be more appreciative of those 3 gentleman. Want a great vehicle at a great price AND unbeatable customer service? Ira Toyota of Manchester is the place you want to go!!

Customer: A Google User
Date: 2017-11-04
Reason For Visit:
Employees dealt with:

Best Customer Service

Jarrin was great! He was very patient and helped me get into a new Rav4! I will definitely be back when my lease is up.

Customer: Carrieann03
Date: 2017-11-02
Reason For Visit:
Employees dealt with:

Buying my new CH-r

Tanya O'Mara the sales person did a great job showing me and selling me on the features of the Toyota Ch-r. Also Andrew Lawson in finance did amazing job making sure I could get approved for the car. Thank you for making my first new car purchase a great one.

Customer: Nickfoster40
Date: 2017-11-01
Reason For Visit:
Employees dealt with:

Excellent service

Joshua was very friendly, helpful, and proactive; and the explanation provided was very detailed. Scheduling was easy, and the work performed on time as advertised.

Customer: Shangwe
Date: 2017-10-29
Reason For Visit:
Employees dealt with:

Awesome experience

From the time we walked into this dealership to the time we drove out on our new vehicle, we had a phenomenal experience. Very friendly salesman who listened to our need and provided great feedback.

Customer: Delta777
Date: 2017-10-29
Reason For Visit:
Employees dealt with:

Extremely Satisfied!

Ira Toyota over exceeds customers expectations. There is no better feeling than purchasing a great vehicle at a dealership where customers are treated with the upmost respect. The sales men at Ira are extremely profesional and the customer provided by everyone is outstanding. They offer free rides to customer while their vehicles are service whic is very convenient!! Also, Unlike other dealerships with over priced vending machines Ira offers free breaks fast and refreshments for customers. It seems like they have a high employee retantion because you see the same faces every time you go unlike some dealerships that always have new employees which is concerning. They always follow up with you and truly value your business. Love this dealership and they will always have my business!!

Customer: Mariela02
Date: 2017-10-29
Reason For Visit:
Employees dealt with:

Danny Levesque was a wonderful and knowledgeable car salesman. He went above and beyond to make me a satisfied customer. He was very respectful, knowledgeable, and kind sales person. He answered all of my questions in person and via email in a timely and appropriate fashion. His 14 years of experience certainly showed. I took a stack of his cards to hand out to my friends/family!

Customer: Kaela McLaughlin
Date: 2017-10-27
Reason For Visit:
Employees dealt with:

Danny Levesque was a wonderful and knowledgeable car salesman. He went above and beyond to make me a satisfied customer. He was very respectful, knowledgeable, and kind sales person. He answered all of my questions in person and via email in a timely and appropriate fashion. His 14 years of experience certainly showed. I took a stack of his cards to hand out to my friends/family!

Customer: A Google User
Date: 2017-10-27
Reason For Visit:
Employees dealt with:

Excellent service

Mo was a pleasure to work with. This is the second time we've gotten a car at Toyota through him. He is professional, knowledgeable, courteous, and very honest. Thank you from a very happy customer.

Customer: Cargirl
Date: 2017-10-25
Reason For Visit:
Employees dealt with:

Service

They are efficient! The wait is never long. They make it as comfortable for everyone in the waiting area and above all, the staff is incredibly kind and knowledgeable.

Customer: Kimie513
Date: 2017-10-19
Reason For Visit:
Employees dealt with:

Andrew and Tanya were awesome!!!!!! Tanya found the EXACT car I loved and she worked with the managers to get the payments I wanted. Once we figured out payments, it only took an hour before I left with my car. They were super fast and efficient. Andrew ; the finance manager - was also really great! Super quick, personable and damn funny! Bill (the manager), Tanya and Andrew have all called me to make sure everything was going great with my 2018 RAV4!!!! This dealership strips away car sale’s stereotype. I’ll definitely be going back and working with Tanya, Bill and Andrew. They’re all highly recommended!!!

Customer: ashley lovell
Date: 2017-10-18
Reason For Visit:
Employees dealt with:

My wife bought a new car here from Brian Jones and it was a great experience. When I had to replace my truck, I came back because of Brian and he had been promoted so he assigned Dave Lelesi to be my sales consultant. Dave walked me through some options and when I selected my used vehicle, Dave took care of everything and then walked me over to Chuck who took care of my finance stuff. He spent awhile explaining everything and answering any questions I had and found me a great rate for my vehicle. He explained the protection plan that he recommended and always being skeptical of those, he showed me in black and white the pros and cons of the different programs and I got the one that he recommended, which fit my needs. I finished up the paperwork and came back to Dave who set up my appointment up to have my car starter installed and then it was Saturday so they even fed me! They were grilling hot dogs and hamburgers and I got to eat as well. When I got done, all the paperwork, appointments and vehicle protection coatings were done and Dave gave me my keys and off I went. I returned on Wednesday to get my car starter installed and I drove into the garage and went through a process with a service technician. It wasn’t a bad process, just something that I’m not used to and have never experienced it before. He finished with me, showed me how to get to the waiting room. There was a delay in the outside vendor but they called and Dave told me about the delay, which was shorter than what I was expecting and he offered me the shuttle service to go get lunch or go someplace else. I was told a time that it would be ready and I was pleasantly surprised that it was even quicker. All in all, this car buying process (which I hate), was really a great experience. I got a good deal on a used vehicle that I wanted, the staff, Brian, Dave and Chuck treated me with the utmost respect, courtesy and professionalism and I couldn’t complain if I wanted to. If you are looking for a new or used Toyota, this is certainly the place!

Customer: VA3 Associates of NH
Date: 2017-10-18
Reason For Visit:
Employees dealt with:

Andrew and Tanya were awesome!!!!!! Tanya found the EXACT car I loved and she worked with the managers to get the payments I wanted. Once we figured out payments, it only took an hour before I left with my car. They were super fast and efficient. Andrew ; the finance manager - was also really great! Super quick, personable and damn funny! Bill (the manager), Tanya and Andrew have all called me to make sure everything was going great with my 2018 RAV4!!!! This dealership strips away car sale’s stereotype. I’ll definitely be going back and working with Tanya, Bill and Andrew. They’re all highly recommended!!!

Customer: A Google User
Date: 2017-10-18
Reason For Visit:
Employees dealt with:

Highlander

Everything was excellent. Both Kevin and Jeff helped make the experience easy. Would definitely recommend the dealership to family and friends that are looking for a car.

Customer: Phann163
Date: 2017-10-17
Reason For Visit:
Employees dealt with:

Such a great dealership with tons of options! The dealership made the process easy and straightforward when buying a car. The employees found a perfect car for me at a great price. They made sure I understood everything about my new vehicle and made paperwork a breeze. I would recommend this dealership to all my family members and friends and anyone looking for a quality experience.

Customer: Ashley Jones
Date: 2017-10-11
Reason For Visit:
Employees dealt with:

Such a great dealership with tons of options! The dealership made the process easy and straightforward when buying a car. The employees found a perfect car for me at a great price. They made sure I understood everything about my new vehicle and made paperwork a breeze. I would recommend this dealership to all my family members and friends and anyone looking for a quality experience.

Customer: A Google User
Date: 2017-10-11
Reason For Visit:
Employees dealt with:

Great customer service - Best sales person

I just bought a 2018 Toyota Corolla, and I am very satisfied with David Lelesi as my sales man. He was not pushy, and I got a great deal.He was very friendly, polite and helpful. I would recommend anyone to look for him when buying a car. The financing department also helped and got me approved for a very low rate (1.9% APR) and were able to keep my payments within my budget, which still included extended warranty, a clear sealing coat to protect the car paint and interior upholstery. It has a 7 years warranty, and if anything happens to the exterior or interior (dents, scratches, rips, stains, etc...), they will paint the car or upholster the seats. I went there in the evening, test drove the car, and drove it home that same night. The store closes at 9pm, and they stayed later to accommodate me, so I wouldn't have to spend more money with my rental, and it also saved me time by not having to go back there again. 5 STARS!!!

Customer: colinger
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

Excellent experience

Dan is very helpful and friendly and made my experience easy and convenient. You were able to set the service appointment today and get me in. Thank you

Customer: Michael Beck
Date: 2017-10-07
Reason For Visit:
Employees dealt with:

I couldn't be more happy with the service and the whole process of working with the salesperson Alex, and manager Rick Despres. They were incredibly helpful, and went over and beyond during the whole process. I bought a Jeep Wrangler through them and I am just so happy! They listened to what I was looking for, and made that come true. Thank you Rick and Alex for making my dream come true! I truly can't thank you enough for everything you did! I 100% recommend coming to IRA Toyota in Manchester, you will not be disappointed!

Customer: miranda moralez
Date: 2017-10-07
Reason For Visit:
Employees dealt with:

Professional and easy

Both the Salesman and Business Manager were very professional and knowledgeable. Made transaction very easy. I returned my leased vehicle and two hours later I was driving home in my new leased vehicle.

Customer: 5nha33
Date: 2017-10-06
Reason For Visit:
Employees dealt with:

Excellent

I was able to make an appointment the same day..by the time I walked to the gym..did a workout..walked back..my car was ready..it was both convenient and simple.thank you

Customer: Gerry
Date: 2017-10-02
Reason For Visit:
Employees dealt with:

World Class in every area.

They are Simply the Best. Driving from any area in the Boston and Manchester market should not be an issue. I live in Cincinnati, Ohio and driving in to buy a vehicle doesn't take a second thought. Sales, Service, Parts are all World class!! Why???? Their People care the most and are superbly trained and prepared to provide World Class service in every area. I travel and stay at high end Hotels, their Managers and employees remind me of the People at the Four Seasons, Ritz and Marriott's. They just get it. Put your car buying worries away and go experience the Sales and Service, the way a Dealership should be.

Customer: Rich
Date: 2017-09-29
Reason For Visit:
Employees dealt with:

Bought new car

Salesman was very helpful, thorough and pleasant.! I enjoyed the experience and would recommend other to come in if they are looking for a new vehicle.

Customer: Mark
Date: 2017-09-26
Reason For Visit:
Employees dealt with:

Good experience with sales.

T our sales rep was efficient. He gave us his best price initially. No back and forth. He was easy to work with and covered all the bases.

Customer: TC
Date: 2017-09-25
Reason For Visit:
Employees dealt with:

Great experience

Chris at IRA was the ideal representative for us.he had a great sense of humor and demeanor w/o ever being pushy. The sales team worked with my family as a whole and treated our young children with the same respect and good sense of humor that they did my wife and myself.

Customer: Matthew.cooper00
Date: 2017-09-18
Reason For Visit:
Employees dealt with:

2017 Toyota four runner

Easiest car buying experience I’ve ever had from start to finish. Got the car I wanted for the price I wanted. Tried to get Grappone to price match and they could not beat Ira’s price

Customer: Hilton1325
Date: 2017-09-18
Reason For Visit:
Employees dealt with:

Service department review

Went to dealership for Toyota recalls. Found everyone professional, knowledgeable, and personable. My wait time was minimal and I was directed to all the waiting area amenities. I'm definitely not a fan of dealerships but my treatment at Ira will get me to reconsider my past opinion.

Customer: Gmac
Date: 2017-09-18
Reason For Visit:
Employees dealt with:

highlander purchase

it was a nice experience visiting toyota and coming out with a car,same day,very excellent service,very experiance salesman.we are very impressed.

Customer: kio
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Excellent as usual

I purchase six cars and always had my maintenance done at IRA in Manchester ,so that's you answer to " Excellent " Thank you very much David

Customer: Rock2015
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Tacoma

We had a great experience working with Chris, who worked very hard to get us exactly what we needed. We will definitely recommend Chris and Ira Toyota to our friends.

Customer: SemperFly
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Very satisfied with my purchase here!! Outstanding customer service! Staff follows up with customers and they truly appreciate your business! Beautiful atmosphere. The other day I came in for a free service and the service manager took excellent care of me. After receiving the service I called back with a question that was answered. Service manager took the time without my request to call me and made sure all my concerns were answered!!! Highly recommend this dealership!!! When you are ready to own a vehicle come See sales rep. Ricardo he will go out of his way to make sure you make the best purchase!!! He takes his job and his customer's business very serious!!

Customer: Mariela Reynoso
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Very satisfied with my purchase here!! Outstanding customer service! Staff follows up with customers and they truly appreciate your business! Beautiful atmosphere. The other day I came in for a free service and the service manager took excellent care of me. After receiving the service I called back with a question that was answered. Service manager took the time without my request to call me and made sure all my concerns were answered!!! Highly recommend this dealership!!! When you are ready to own a vehicle come See sales rep. Ricardo he will go out of his way to make sure you make the best purchase!!! He takes his job and his customer's business very serious!!

Customer: A Google User
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Excellent customer service. The service department manager Kevin was wicked awesome. Gave us a free shuttle to the mall and did a legit inspection after the oil change. Didn't pressure to get other stuff done...I only wanted an oil change. He mentioned stuff he saw on the inspection that I really SHOULD get done but didn't pressure me. Just let me get the oil change I wanted and get out of there. Also used a super user friendly text feature that let me do all the business from the mall across the street and just come in to sign and get out of there.

Customer: Burner Bait
Date: 2017-09-14
Reason For Visit:
Employees dealt with:

Excellent customer service. The service department manager Kevin was wicked awesome. Gave us a free shuttle to the mall and did a legit inspection after the oil change. Didn't pressure to get other stuff done...I only wanted an oil change. He mentioned stuff he saw on the inspection that I really SHOULD get done but didn't pressure me. Just let me get the oil change I wanted and get out of there. Also used a super user friendly text feature that let me do all the business from the mall across the street and just come in to sign and get out of there.

Customer: A Google User
Date: 2017-09-14
Reason For Visit:
Employees dealt with:

Bought my car at IRA in Manchester. Great sales staff! Dave Lelesie treated me so well! I would recommend him if you want to buy a car. Derek Curtis takes care of my oil changes and inspections. He is an amazing and personable technician. He is so polite and does a great job! The shuttle driver is so nice and fantastic. I recommend IRA Toyota in Manchester highly!

Customer: Lisa Dorval
Date: 2017-09-13
Reason For Visit:
Employees dealt with:

Bought my car at IRA in Manchester. Great sales staff! Dave Lelesie treated me so well! I would recommend him if you want to buy a car. Derek Curtis takes care of my oil changes and inspections. He is an amazing and personable technician. He is so polite and does a great job! The shuttle driver is so nice and fantastic. I recommend IRA Toyota in Manchester highly!

Customer: A Google User
Date: 2017-09-13
Reason For Visit:
Employees dealt with:

Great experience!

Dan Levesque was the salesman that waited on me. He’s a great person that made my transaction very comfortable. He’s very knowledgeable and gladly answered every question and concerns I had. I would recommend him to anyone I know looking for a new vehicle.

Customer: Steve
Date: 2017-09-12
Reason For Visit:
Employees dealt with:

Needed a new Toyota Tacoma truck key with chip programmed. A welcoming 3 member team greeted me before I even entered showroom, listened, understood my need and walked me to Parts Dept.; after checking key inventory, parts walked me to service where I was immediately offered a drink while the female service rep. (which was refreshing) took my info. My truck was ready in 45 minutes and a few dollars less than they had estimated. THAT doesn't happen very often nowadays! Bravo Toyota!

Customer: Larry Maznek
Date: 2017-09-12
Reason For Visit:
Employees dealt with:

Needed a new Toyota Tacoma truck key with chip programmed. A welcoming 3 member team greeted me before I even entered showroom, listened, understood my need and walked me to Parts Dept.; after checking key inventory, parts walked me to service where I was immediately offered a drink while the female service rep. (which was refreshing) took my info. My truck was ready in 45 minutes and a few dollars less than they had estimated. THAT doesn't happen very often nowadays! Bravo Toyota!

Customer: A Google User
Date: 2017-09-12
Reason For Visit:
Employees dealt with:

Excellent service

George from Ira Toyota of Manchester’s service department went above and beyond to help me out. His professionalism and positive attitude helped turn a frustrating situation (from another service place) into a good experience. He took the time to explain questions I had, and even had the tech come talk to me about what he discovered. All in all, exceptional service. George, thank you for your patience and all you did to help me out.

Customer: Mattman123
Date: 2017-09-10
Reason For Visit:
Employees dealt with:

Great place to take your vehicle for service

They have a pleasant staff that greets you immediately once you drive into a bay, and takes care of your vehicle issues with great care like it was their own.

Customer: Linda53
Date: 2017-09-05
Reason For Visit:
Employees dealt with:

The sales and finance team at Ira was incredibly helpful. They took the stress that comes along with buying a car right out of the picture. My sales rep Cleiton Silva was so informative and helpful. He was able to answer all of my questions as well as show me so much about the vehicle I wasn't aware of. The finance rep I worked with Chuck, was friendly and walked us through the paperwork so we understood what we were signing. Great experience from start to finish.

Customer: Emily Lavoie
Date: 2017-09-04
Reason For Visit:
Employees dealt with:

I've been going to IRA Toyota of Manchester for over 17 years and I've always gotten great service and a good price. I recently moved an hour away but I still went back there today an came away very happy as always. I always recommend them to my friends because I know they will always do good by you. Just tell them what you need and they will work with you until you get what you need.

Customer: AgentLintZeal
Date: 2017-09-04
Reason For Visit:
Employees dealt with:

I've been going to IRA Toyota of Manchester for over 17 years and I've always gotten great service and a good price. I recently moved an hour away but I still went back there today an came away very happy as always. I always recommend them to my friends because I know they will always do good by you. Just tell them what you need and they will work with you until you get what you need.

Customer: A Google User
Date: 2017-09-04
Reason For Visit:
Employees dealt with:

Great Experience, knowledgeable staff

My experience through Ira of Manchester, was nothing but positive. I left the dealership satisfied on all levels. Junior was informative and took time to thoroughly assist me in purchasing my new vehicle.

Customer: Lmoustafa
Date: 2017-09-03
Reason For Visit:
Employees dealt with:

Great experience

I bought a Highlander from Ira. Ricardo was our salesman, the sales process was informative and pleasant. Ricardo was very helpful and took the time to explain everything and was very knowledgeable.

Customer: GaryS
Date: 2017-09-02
Reason For Visit:
Employees dealt with:

Quick and friendly

Pulled in, approached by worker stating a tech would be with me soon. The tech came over, friendly and asked about any issues and offered courtesy ride to the store. Drivers to and from the store were also friendly.

Customer: Mandy04
Date: 2017-09-02
Reason For Visit:
Employees dealt with:

Excellent, Fast, and Considerate Service

Awesome service adivisor and fast service personnel! They were very considerate with my schedule.Got the car done as quick and correct as possible. Great job!

Customer: Salvadormeann
Date: 2017-09-01
Reason For Visit:
Employees dealt with:

Easy experience. Good deal everyone friendly it's buying a car not always easy but they made it worry free and not much stress. Both Ricardo and Ricky made the experience simple and easy to understand. Of course figuring out pricing final price always stressful but was able to work a deal we all were happy with.

Customer: george frudyna
Date: 2017-08-31
Reason For Visit:
Employees dealt with:

Easy experience. Good deal everyone friendly it's buying a car not always easy but they made it worry free and not much stress. Both Ricardo and Ricky made the experience simple and easy to understand. Of course figuring out pricing final price always stressful but was able to work a deal we all were happy with.

Customer: A Google User
Date: 2017-08-31
Reason For Visit:
Employees dealt with:

Services and price

The time they stated less than they had stated. I used their free shuttle service, very convenient and offered to pick me back up when completed. I had an email coupon that saved me over $25.

Customer: Pksci
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Best Experience ever buying a car! The sales person Junior was very personable and knowledgeable. He worked so hard to find me a car I loved. He answered all my questions and made me feel very comfortable . The buying process was easy and I feel I got a very fair price for my trade in and car. Would highly recommend IRA Toyota and Junior inn particular .

Customer: christine mellnick
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Best Experience ever buying a car! The sales person Junior was very personable and knowledgeable. He worked so hard to find me a car I loved. He answered all my questions and made me feel very comfortable . The buying process was easy and I feel I got a very fair price for my trade in and car. Would highly recommend IRA Toyota and Junior inn particular .

Customer: A Google User
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Totally Pleasant Experience

Tanya OMara was awesome to deal with. Pleasant with no pressure. Will tell friends looking for cars to go to her first! Thanks Tanya for making it easy!

Customer: Loving Life
Date: 2017-08-28
Reason For Visit:
Employees dealt with:

Buying a new truck

Sales person was very good found what I was looking for. Worked with us to come to a fair price and answered all my questions would definitely recommend him to somebody else one of the more pleasant experiences in auto shopping.

Customer: Drew Brian 123
Date: 2017-08-27
Reason For Visit:
Employees dealt with:

Exceptional one on one, not 5 people coming at you at once. Finance will jump through hoops for you. Sales will not only show you all the features, he'd let you play with all the buttons! Also able to answer all questions about the vehicle.

Customer: Debra Kezer
Date: 2017-08-16
Reason For Visit:
Employees dealt with:

Excellent friendly and quick

Jenny-Lynn helped me with recall repair. She had my vehicle complete in just a few hours. I am very pleased with my experience and will come back again.

Customer: Nally
Date: 2017-08-13
Reason For Visit:
Employees dealt with:

Quick inspection great service

When in for a 15000 mile checkup and everyone was very informative checked my recalls and did everything I asked. The waiting room was very nice as well. Plenty of coffee, water, and soda while you wait also snacks. The technician was very polite and professional.

Customer: Toytacomaluv
Date: 2017-08-13
Reason For Visit:
Employees dealt with:

Honest

I have been buying from this location for 15 years always treated with respect and honesty. It is like buying from family. Always a lot of laughter

Customer: Michael Beck
Date: 2017-08-05
Reason For Visit:
Employees dealt with:

Awesome

Awesome and friendly service Clean and the service was very fast. Very polite and explain every thing worked on. Would recommend this service department to friends

Customer: Mary
Date: 2017-08-05
Reason For Visit:
Employees dealt with:

Best experience ever

It was a great experience... I received the best deal right from the getgo... I felt like my sales person Liz and the General Sales Manager Greg really made the car buying experience very easy and also really fun which in my opinion is really hard to do when purchasing a new car. I would highly recommend them to any of family and friends...

Customer: NateP
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Always attentive

I've been a customer for almost 4 years now and I own 2 Toyotas that I purchased at IRA. Their sales and service staff always goes above and beyond.

Customer: MeganS
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

We have bought 3 cars at Ira Toyota and used Pedro for all three . He is great and would recommend anyone to go there and see what they have to offer. Pedro takes his time and explains everything you need to know, but it doesn't end when you sign on the dotted line, if I have any questions or concerns I can call Pedro and he will help me. I would recommend Ira to anyone looking for a car Doreen and Michael Sica

Customer: doreen sica
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

We enjoyed our experience with Troy and Keith, in leasing our new vehicle. They made us feel comfortable during the process. Keith was very knowledgeable about the vehicles, and very willing and able to answer all of our questions. And Troy... well , our last 8 vehicles combined, and those vehicles sold to family and friends we sent to him, can't ever go wrong! He's well respected by clients and his staff to the highest degree! Thank you both!

Customer: Arden Cuoco
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

We enjoyed our experience with Troy and Keith, in leasing our new vehicle. They made us feel comfortable during the process. Keith was very knowledgeable about the vehicles, and very willing and able to answer all of our questions. And Troy... well , our last 8 vehicles combined, and those vehicles sold to family and friends we sent to him, can't ever go wrong! He's well respected by clients and his staff to the highest degree! Thank you both!

Customer: A Google User
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Made my second new car purchase from Ira today - another very good experience. Ira has great prices and a very friendly staff. This is a no nonsense, no games, dealership. My sales consultant, Liridon, was very pleasant, helpful, responsive and courteous. I highly recommend asking for him when you shop Ira for your next Toyota.

Customer: Victor Chouinard
Date: 2017-07-26
Reason For Visit:
Employees dealt with:

Awesome

Tanya was very helpful answering technical questions and getting the information we needed. We were very pleased with Tanya's professional responses and to get the person who could answer our questions.

Customer: Louise ELLIS
Date: 2017-07-23
Reason For Visit:
Employees dealt with:

Our sales person Elizabeth was wonderful. We were looking for a used Camry. She kept us up to date with what they had available & when they got the car we were looking for she let us know & we stopped by to check it out. Ended up buying it! Great experience. Paperwork was quick & we were on our way.

Customer: Ray Nash
Date: 2017-07-12
Reason For Visit:
Employees dealt with:

Our sales person Elizabeth was wonderful. We were looking for a used Camry. She kept us up to date with what they had available & when they got the car we were looking for she let us know & we stopped by to check it out. Ended up buying it! Great experience. Paperwork was quick & we were on our way.

Customer: A Google User
Date: 2017-07-12
Reason For Visit:
Employees dealt with:

We had just moved from overseas just a few days before. Our family was both tired and overwhelmed with all the things we needed to do when we stopped by Ira Toyota. We were greeted by Keith Osowski, and he was absolutely wonderful. Knowledgeable, patient and easy to talk to, we really got the sense that he was looking out for our best interest. We got just the van we needed in a short and pleasant process!

Customer: Maggie Matsuo
Date: 2017-07-11
Reason For Visit:
Employees dealt with:

We had just moved from overseas just a few days before. Our family was both tired and overwhelmed with all the things we needed to do when we stopped by Ira Toyota. We were greeted by Keith Osowski, and he was absolutely wonderful. Knowledgeable, patient and easy to talk to, we really got the sense that he was looking out for our best interest. We got just the van we needed in a short and pleasant process!

Customer: A Google User
Date: 2017-07-11
Reason For Visit:
Employees dealt with:

Nice and easy

Liridon and the staff at Ira were excellent, and the process could not have gone smoother! We came in late on a Monday night but never felt rushed. Thank you!

Customer: emily
Date: 2017-07-10
Reason For Visit:
Employees dealt with:

I bought my car here and I always come here for car services. Great place. Also, I'll like to add that I'm very greatful with JOEY for ALWAYS help me not matter what!!! and also I'll like to thanks RICKY for helping me too 👍.

Customer: katia santiago
Date: 2017-07-10
Reason For Visit:
Employees dealt with:

Went to go look at used cars since they had almost every car i was interested in on the lot. Keith O was my sales guy he was patient, knowledgeable and best of all relax no high pressure sales there. Overall a good experience

Customer: Mark McLaughlin
Date: 2017-07-03
Reason For Visit:
Employees dealt with:

The best

Because you guys did a great job 👌And I will recommend to my friends and I probably I will by another car 🚗 there good job

Customer: Cunha
Date: 2017-07-01
Reason For Visit:
Employees dealt with:

Needed to change 2 power steering belts and was serviced by Derek yesterday. He was very assistive, made sure I don't even need to stand up when coming to me into the waiting area, not pushing me to get other things fixed, and overall nice. He also made sure service is done cheaper than expected. Grateful for wonderful customer service and thank you Derek!

Customer: Stan G
Date: 2017-06-28
Reason For Visit:
Employees dealt with:

We were treated fairly by Keith, a super-friendly / personable sales associate. He patiently worked through all questions & concerns, and really listened to what we were trying to accomplish (which ultimately led to us purchasing 2 vehicles that we're thrilled with). Highly recommended!

Customer: Rock Roberge
Date: 2017-06-26
Reason For Visit:
Employees dealt with:

We were treated fairly by Keith, a super-friendly / personable sales associate. He patiently worked through all questions & concerns, and really listened to what we were trying to accomplish (which ultimately led to us purchasing 2 vehicles that we're thrilled with). Highly recommended!

Customer: A Google User
Date: 2017-06-26
Reason For Visit:
Employees dealt with:

Everyone was very easy to talk to and understanding.

Everyone from the sales agent,. Tanya; the Manager, Charlie; Glen, the Service Manager and the 2 finance gentlemen were great to work with an understood our difficult situation.

Customer: toyota123
Date: 2017-06-23
Reason For Visit:
Employees dealt with:

I worked with Muamer "Moe" and it was such an easy car buying experience. Our family loves the new Lexus. Our expectations were exceeded by the care and compassion we received at Ira Toyota. It was certainly not your typical, dreadful, car buying experience. We will do business with Ira Toyota again!

Customer: Harley Davidson
Date: 2017-06-23
Reason For Visit:
Employees dealt with:

Great experience. Keith was my salesperson, extremely knowledgeable, easy to deal with, not pushy. Listened to all that mattered to me and found a perfect vehicle for me and got me the payments I needed to purchase it. Great place to shop for a new car!

Customer: Mila Zaporochenko
Date: 2017-06-23
Reason For Visit:
Employees dealt with:

Great experience. Keith was my salesperson, extremely knowledgeable, easy to deal with, not pushy. Listened to all that mattered to me and found a perfect vehicle for me and got me the payments I needed to purchase it. Great place to shop for a new car!

Customer: A Google User
Date: 2017-06-23
Reason For Visit:
Employees dealt with:

I have always owned a Honda ...so I have always just gone with an Accord and then when I had children, a Pilot. I was very apprehensive about any other brand until I decided to have an open mind and look at Toyotas. I went to IRA in Manchester and a sales rep named Ricky Duarte helped me. He was absolutely wonderful. He was very patient, understanding to my needs and not the typical pushy salesman. He made this experience of buying a new car as smooth and painless as possible and I very much appreciated that! I purchased a Highlander and absolutely love it. I have three kids that are involved in sports so we needed a vehicle that would be big enough for my family as well as hockey equipment etc. The Highlander is a step up from the Pilot after all. Even after I purchased the vehicle he has reached out to me to make sure I had no other questions and to see how I liked my car so far. I would absolutely recommend him and I will definitely come and see Ricky again! Thank you Ricky!

Customer: Ava Gravell
Date: 2017-06-17
Reason For Visit:
Employees dealt with:

I was having a bunch of warning lights come on on my 08 Tundra and started looking at what dealership to bring it to. I decided on Ira of Manchester because on all the reviews that were negative towards the dealership there was a response trying to find out more what the problem was or an attempt by the dealership to make things right. My repair was diagnoses in a couple of hours and the part wasn't in stock so they gave me a ride home and the next day they called first thing in the morning and the truck was done. I set up a return ride service that they offer and they were at my house on time with a very friendly and kind driver. Great friendly staff and very easy to work with. I'll be returning. Thank you!

Customer: David Duncan
Date: 2017-06-12
Reason For Visit:
Employees dealt with:

Customer Service Surprisingly Good

I brought my husbands Rav 4 in for some minor work and that is when I met Jenny-Lynn. She made sure I knew where my vehicle was at all times, got me snacks while I was waiting for the vehicle and sat down with me and explained everything that was worked on and why certain parts would have to be ordered. She apologized despite the pieces being something noone would actually expect to be instock. She even offered a shuttle ride if I wanted to do some shopping while waiting for the two items they could do that day. Jenny-Lynn wasn't following a script she was genuinely warm and wanted me to have a good experience. If you do end up at Ira Toyota ask for her. She is an example of how empathy, warmth, and honesty create repeat customers.

Customer: Paula G.
Date: 2017-06-07
Reason For Visit:
Employees dealt with:

Outstanding Service!

Our Sales Associate Jarrin Langlois was open and honest about all of our questions and was extremely informative. His professionalism was very refreshing in this day and age and we never felt pressured. We look forward to doing business again with Jaren and Ira Toyota. We highly recommend Jarrin to anyone looking for an easy and relaxed sales experience!

Customer: Paulvan11282
Date: 2017-06-07
Reason For Visit:
Employees dealt with:

Great experience!

Our salesman Mo was incredibly patient and got me into the car I wanted at the perfect price! I would definitely recommend Ira Toyota to everyone!

Customer: Sueszx
Date: 2017-06-04
Reason For Visit:
Employees dealt with:

Worth the drive

I had great service with my salesman Mo (Muamer Durakovic). I had complete trust in him and the used car that I was purchasing. He was very knowledgeable and made purchasing the car from out of state very easy. Quick response, plenty of additional photos and video. Such a positive experience that I flew all the way from Utah with my seven year old son and made an incredible 8 day road trip across the country back to my home, driving our 2014 Toyota Highlander. Thanks Mo.

Customer: Ben
Date: 2017-06-03
Reason For Visit:
Employees dealt with:

Always pleased

Always get what I want from Ira whether it be service or sales. I have had several leases and have purchased several cars. Would return. Would recommend.

Customer: lovemyjeep
Date: 2017-05-28
Reason For Visit:
Employees dealt with:

X